Industrial General Manager, Property Management

General Manager, Industrial Property Management

The General Manager (GM) is responsible for managing a portfolio of industrial properties in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

Managing a portfolio of industrial properties, achieving financial and operational objectives, cultivating client and tenant satisfaction, and maintaining strong communication with building owners and tenants.

• Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders.
• Conduct on-site property visits and inspections in accordance with property management agreements, and coordinate any necessary repairs.
• Ensure tenant billings are completed accurately and timely, including appropriate Accounts Receivable follow‑up.
• Ensure compliance with company policies, industry regulations, and safety standards across all managed operations.
• Implement tenant satisfaction program and meet regularly with tenants to ensure successful program implementation.
• Oversee competitive bidding process for all third‑party contracted services and ensure compliance with JLL standards.
• Foster a culture of continuous learning and professional development, supporting team members’ career advancement and skill enhancement.

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or related field.
• Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry.
• Proven track record of managing operating budgets and achieving financial targets.
• Demonstrated expertise in client relationship management and business development within the commercial real estate sector.
• Excellent financial acumen with experience in budgeting, forecasting, and financial analysis.
• Proficiency in real estate management software, CRM systems, and Microsoft Office Suite.
• Valid real estate license or ability to obtain within specified timeframe.

• Real Estate License and Property Managers License, required within six (6) months if not currently licensed.
• Professional certifications such as LEED GA, or equivalent industry credentials.
• Strong network of industry relationships and demonstrated thought leadership in real estate.

On site, and expected to travel to properties in accordance with management requirements, and as needed.