Showroom Manager

About the Organization

In 1995 on an antique buying trip in England, we found a flag of the British royal family. This flag, in British terms, is known as the royal standard. We adopted this name, and our company, The Royal Standard, began. Since the founding of our company, we have tirelessly traveled throughout Europe and the world in search of inspiration to design unique accessories for you and your home.

Our product mix ranges from fashion accessories to home decor and from holiday decorations to entertaining essentials for hosting the perfect gathering. Our products offer an uncompromising combination of exceptional quality with tremendous value. Our products combine classic elements with modern touches and are designed to enhance a wardrobe, complete a room or to become the perfect gift. The Royal Standard opened its first retail store in Baton Rouge, Louisiana in 1998.

A second and then a third store soon followed. During the years that ensued, we had numerous requests to wholesale our products. In 2009, we opened our first wholesale showroom in Atlanta. Today, we have 7 retail locations in Louisiana, Texas, and Alabama and wholesale showrooms in Dallas and Atlanta. Our products are available across the US in over 4,200 retail establishments.

Summary: The Showroom Manager provides direction for the design and overall management of the Wholesale Showroom. This position promotes sales and provides customer service to increase frequency of customers shopping in the showrooms, online, and other channels. The Showroom Manager coordinates that the showroom be visually set for all major markets in consistency with company design and display standards. This position also organizes and maintains the inventory processes for all samples, and is responsible for all managerial tasks regarding staffing.

• Provide excellent customer service for showroom customers in person and via telephone and email. Provide follow up for customers before, during, and after market
• Make suggestions, promote items, and communicate in stock and back ordered items to customers, and invoice for cash and carry if the customer purchases samples
• Accurately enter all orders and changes customers make to orders into Net Suite
• Maintain all displays of product, ensuring that products are current. Remove sold out items from the floor. Identify and put in a transfer order for damaged, missing, or new products. Organize and conduct a bi-annual inventory of showroom samples
• Ensure items are tagged and signed accurately, including changes to pricing
• Keep cash and carry area organized and easy to shop
• Ensure that showroom maintenance is kept up with (cleanliness, trash removal, light bulbs changed, repairs made, etc.)
• Coordinate and ensure that the showroom is re-set and staged within visual standards at twice per year
• Schedule sales staff according to market needs and budgets
• Follow up and submit expense reports, contract labor forms, and other required paperwork in a timely manner. Make weekly or bi-weekly deposits as needed
• Submit bi-weekly payroll in a timely manner. Keep up with administrative timekeeping functions (time edits, correcting punches, additions/deletions, etc.)
• Ensure new employees are set up for access to the showroom and provide orientation on customer service and showroom equipment
• Ensure that catering needs are set-up prior to shows within budgets, including shopping for supplies as needed
• Ensure that the showroom office and visual supply level is maintained through regular ordering. Anticipate supply needs and order in advance of shows
• Attend all event dates marked on the Showroom Market Calendar each year
• Perform other tasks as necessary

• Bachelor’s Degree or Equivalent
• Minimum 3 years’ experience in showrooms & sales
• Must be able to adapt and have a willingness to take on new projects
• Good problem-solving skills
• Good organizational skills
• A positive attitude and proactive approach to solving problems is a requirement
• Good computer skills, with proficiency in Microsoft Office, specifically Word and Excel
• Excellent written and verbal communication skills required
• Ability to work in the Showroom for all required markets and as needed throughout the year

• Ability to lift up to 25 lbs
• Standing for extended periods of time during markets

Dallas Showroom

Full-Time/Part-Time Part-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.