Tire & Battery Technician - Automotive Part Time

Overview

Position Summary...

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member — Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service
• Be an Expert — Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone, and in-person selling techniques
• Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapting to new tools and encouraging others to use them
• Be an Owner — Communicates equipment, tools, and supplies needs to TBC;
  Lead tracking and monitoring returns and special orders; operate cash registers and process transactions; work hands-on in the physical area; maintain accurate inventory audit, safety, and compliance standards; report TBC complaints, safety hazards, and problems with products, services, and work areas; complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored per company policies; identify member needs;
  
  assist members with purchasing decisions; resolve issues and concerns
• Be a Talent Ambassador — Act as a brand advocate by valuing the member experience in the TBC area and modeling high-quality service and products; develop, influence, and inspire others for working in a respectful, supportive, and team-oriented style; understand roadblocks and assist in training team members

Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices

Completes work assignments and priorities by using policies, data and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities; adapts to and learns from change, difficulties, and feedback

Respect the Individual:
Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent

Respect the Individual:
Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence

Respect the Individual:
Strengthens the team by helping develop and mentoring others; recognizes others’ contributions and accomplishments

Act with Integrity:
Maintains the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us

Act with Integrity:
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent

Serve our Customers and Members:
Delivers results while putting the customer first

Serve our Customers and Members:
Makes decisions based on reliable information; balances short and long-term priorities; considers how own work impacts the team’s ability to deliver on our purpose…