Store Manager; North Region
Job in
Dallas, Dallas County, Texas, 75215, USA
Listing for:
Goodwill Industries of Dallas, Inc.
Full Time
position
Listed on 2026-03-01
Job specializations:
-
Retail
Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly
USD
125000.00
150000.00
YEAR
Job Description & How to Apply Below
Position: Store Manager (North Region)
Overview
Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models.
Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs:
- The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse.
- The Workforce Development Program assists clients with assessments, education, job readiness training, coaching and career placement.
Goodwill Dallas is a 501(c)(3) organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff.
Summary
Under the direction of the Regional Director, MIT is responsible for maintaining the assigned store. Major duties include supervision of inventory and stock rotations, promoting merchandise, personnel, administration, loss prevention, operational procedures, and generating revenue and controlling expense budget.
Essential Functions / Duties
Responsible for generating revenue and controlling the expense budget for the store and staying within defined guidelines which includes payroll expenses.Transport cash funds to and from the bank.Supervise the receipt of inventory, stock rotations, color rotations, scheduled markdowns, and transfer of stock in accordance with the Organization’s procedures.Promote merchandise sales and create in-store displays.Monitor store premises and ensure facilities and grounds are kept in a clean, neat, and safe condition.Responsible for opening and closing the store as needed.Handle employee and customer inquiries in a professional and appropriate manner.Follow procedures for dealing with potential disturbances and problems such as calming loud or boisterous customers, evicting customers who are acting in a disorderly fashion or dealing with lost children.Supervise, plan, and maintain the organization of store personnel; prepare work schedules and arrange for replacement of absent employees, as necessary.Responsible for evaluating employee performance; taking appropriate disciplinary action as needed and including making termination recommendations.Responsible for staff compliance with the Consumer Product Safety Commission (CPSC) and procedures for Public Protection.Responsible for instilling proper attitude toward safety and security in employees and trainees, protecting the safety of customers, and ensuring that all store operations are performed in accordance with the Organization’s safety and security programs.Demonstrate and maintain good customer service skills.Communicate effectively with other departments within the organization to work in collaboration.Maintain a well-groomed appearance and appropriate business dress code including name badge.Additional Functions / Duties
Assist other stores as needed and directed by the Regional Director.Ensure that store receipts are handled as prescribed by the Organization’s procedures and good security practices.Assist in loss prevention investigations when necessary, keeping sensitive information confidential.Complete a variety of reports including schedules, meetings, safety, payroll, and store records.React calmly and respond to emergency situations.Respond to alarm calls as necessary. Must be accessible via telephone.Coordinate and conduct monthly safety drills or assign to Safety Captain.Complete monthly maintenance inspection checklist.Perform other duties as assigned by the Regional Director.Qualifications / Competencies
The list below is representative of the knowledge, skill, and/or ability utilized while performing this job.
Ability to adhere to the organization’s Core Principles.Ability to work independently with minimal instruction and or…
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