More jobs:
Store Director
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-03-03
Listing for:
Randalls
Full Time
position Listed on 2026-03-03
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
- Locations 522 PRESTON ROYAL CTR-PRESTON, DALLAS, TX, 75230, US
- Banner Tom Thumb
- Union Status Non-Union
- Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, friendly service.
- Responsible for total store CSI (Customer Service Index) and resolving customer concerns.
- Engage in suggestive selling through phone, intercom announcements, and direct interactions.
- Respond professionally to incoming calls and resolve customer grievances; ensure customer feedback loops are closed.
- Oversee total store operations, ensuring execution of Company and Division merchandising, operational, and sales initiatives.
- Drive sales performance, achieve gross profit targets, and manage store expenses.
- Plan daily operations and monitor production processes in alignment with company procedures and profitability goals.
- Communicate regularly with Operations Specialists to execute promotions and division programs.
- Communicate company goals, objectives, policies, and procedures to department leaders and teams; ensure full compliance across all departments.
- Conduct weekly meetings with department heads to review ads, sales plans, and promotional activities; ensure alternate leadership coverage during absences.
- Maintain strong community relationships and effective communication with vendors, manufacturer representatives, and Corporate/Division teams.
- Monitor market conditions, trends, and competitor activity.
- Maintain professional vendor and warehouse relations.
- Operate computer systems, electronic ordering devices, and basic software (Excel, Word, PowerPoint, email) to support store operations.
- Ensure company safety and health initiatives are effectively implemented and communicated to employees.
- Uphold strict food safety and sanitation standards across all departments.
- Maintain full compliance with all food safety and regulatory requirements.
- Ensure employees comply with HIPAA, COBC, Meat Grinding Logs, Tracking Logs, Workplace Benefits guidelines, and state/regional regulations.
- Maintain working knowledge of all company policies as outlined in the Employee Handbook.
- Ensure proper code dating and rotation of all products throughout the store.
- Ensure compliance with scheduling guidelines, wage and payroll standards, timeclock policies, dress codes, grooming standards, and labor laws.
- Maintain accurate legal and record‑retention compliant documentation.
- Conduct daily inspections of store conditions and coach employees accordingly.
- Use equipment safely, including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
- Implement emergency procedures during equipment or software malfunctions.
- Ensure proper temperature standards for all product categories and enforce compliance with federal, state, and company regulations.
- Perform receiving duties including breaking down loads, verifying orders, checking quality, reporting shortages, stocking, rotating, and following all temperature and packaging standards.
- Accountable for full‑store staffing, recruiting, hiring, and training.
- Evaluate performance and make personnel decisions including promotions, terminations, and disciplinary actions.
- Consider recommendations from Grocery/Drug Managers and Assistant Store Director regarding personnel decisions.
- Conduct formal employee evaluations per Division guidelines.
- Identify development needs for key associates and ensure completion of required training.
- Address employee relations issues including discrimination, harassment, working off the clock, and legal violations with HR guidance.
- Maintain confidentiality regarding employee information, store operations, and company data.
- Provide clear direction to department managers, supervisors, and associates.
- Ensure compliance with cash‑handling procedures, safe standards, sales accounting, and asset protection.
- Control shrink; maintain inventory levels on the sales floor and in backroom areas per Division guidelines.
- Develop and manage operational budgets, controlling maintenance, expense, and supply…
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