Parking Enforcement Officer, Senior

Works under limited supervision while patrolling and monitoring parking zones in the UT Southwestern Campus area for violations and initiates appropriate action to ensure compliance with parking restrictions as established. Monitors parking facility capacities and reports results. May work independently while enforcing offsite parking facilities.

SUNDAY - WEDNESDAY 6 AM TO 5 PM

• PPO medical plan, available day one at no cost for full‑time employee‑only coverage
• 100% coverage for preventive healthcare – no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

• Education:
  
  High School Diploma or GED
• Experience:
  
  3 years in a high public contact/customer service‑related position, including 1 year as a Parking Enforcement Officer or related role
• Driver’s License:
  Class "C" Texas Driver License with an acceptable record to operate a university vehicle upon hire

• Perform duties with limited supervision and make independent decisions following established guidelines
• Interpret parking regulations and state laws to enforce parking violations
• Travel to offsite clinic (UTSW Satellite) locations to enforce parking rules and perform space capacity counts
• Investigate and resolve parking complaints proactively and on call, issuing warning notices or citations as necessary
• Operate hand‑held parking enforcement technology and in‑vehicle license plate recognition systems to identify violations and suspended vehicles
• Notify the supervisor of unusual circumstances and situations requiring enhanced enforcement (e.g., immobilizing boots or towing)
• Conduct daily vacancy counts of parking facilities and log results in the parking management system
• Provide information to customers regarding general information, directions, and parking related issues to increase voluntary compliance
• Assist motorists with stalled cars, flat tires, or lockouts
• Provide action and/or information regarding parking incidents when requested by supervisor, administration, or the Traffic and Parking Appeals Committee
• Immediately report criminal activity, traffic problems, and other campus‑related problems to the dispatcher
• Recommend traffic control and parking sign improvements to department leadership
• Interact with employees and visitors professionally, demonstrating high customer service engagement
• Assist with troubleshooting and resolving issues related to parking equipment (gates, pay‑on‑foot stations)
• Perform other duties as needed

This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

5323 Harry Hines Blvd, Dallas, TX