Keyholder, Retail

Keyholder Position

We are currently seeking fun, motivated, and reliable Keyholders to join our expanding team!

As a Keyholder with MISS A, you will be the first point of contact for all our customers, providing friendly and knowledgeable service, act as a store leader for your team in addition to carrying on the positive culture we cultivate within our stores.

• Leadership act as a leader for store team, filling in for Store Manager and/or Assistant Store Manager when required, delegate and supervise tasks for Sales Associates each shift.
• Enforce Store Policies MUST be knowledgeable of and strictly follow Loss Prevention and Cash Handling policies.
• Problem Solving & Attention to Detail take the initiative to identify customer needs and resolve any customer conflicts in a calm and professional manner.
• Door Greeting - warmly and promptly greet all customers upon entering our stores and invite prospective customers into the store.
• Operating the POS/Register - cash handling, count tills upon opening/closing of stores, follow up with customers on their shopping experience, maintain cleanliness of cashwrap.
• Customer Service offer excellent customer service to all customers in store, assist customers with product information and recommendations, inform customers of current promotions, hand out baskets, etc.
• Merchandising merchandise accessories and cosmetic displays, ensure products are stocked and organized, assist with store put backs, etc.
• Promoting Products/Product Knowledge stay updated on new and existing products, bestsellers, and promotions, answer customer questions about products and promotions, communicate product limits, etc.

• Must be at least 17 years of age.
• At least 1 year of Customer Service experience.
• Must have a FLEXIBLE schedule and be available to work nights, holidays, and weekends.
• Must have reliable transportation.
• High School Diploma/GED.
• Must possess a fun, outgoing, and motivating personality.
• Be comfortable working independently while receiving occasional coaching, supervision, and encouragement.
• Be comfortable in a leadership role, delegating tasks, conflict resolution, etc.