Assistant Store Director, Operations

Position Overview

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online at , the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between e‑commerce and stores.

Assistant Store Director:
Operations – Under the direction of the Store Director, the Department Manager of Operations will support execution of the operational priorities within the store. They will be responsible for maintaining performance of the store’s back‑of‑house practices to drive efficiency and achievement of related goals.

• Achieve sales, controllable profit, EBITDA and P&L performance.
• Manage payroll and cost control.
• Plan, schedule, budget and communicate all required operational processes.
• Organize the stock room, including merchandise setup, equipment, supplies and technology.
• Execute inbound and outbound freight flow, dock‑to‑floor processes and exception report maintenance to maintain inventory integrity.
• Resolve maintenance and repair issues related to facilities.
• Develop direct reports, ensure readiness for increased responsibilities and provide a bench of internal talent for critical positions.
• Participate and support training for new company programs, procedures and technologies.
• Consistently model and coach behaviors that exceed key performance indicators.

Establish positive interpersonal relationships and actively collaborate to create a positive team dynamic.

Inspirational leader who acts as a coach and role model to bring out the best in their teams.

Can easily adapt to changes and consistently deliver exceptional results.

Generates and shares original ideas, tackling both simple and complex problems.

• College associate diploma; bachelor’s degree preferred.
• 3+ years of management experience with comparable volume and/or proven track record of success managing a selling workforce and achieving results.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Proven sales track record and results‑driven approach.
• Time management skills and ability to manage multiple projects with shifting priorities.
• Ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and passion for sharing expertise.
• Ability to act promptly in routine situations and develop a clear plan of action.
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends and public holidays.

• Exposure to rewarding career advancement opportunities across different functions within corporate offices, retail stores, photo studios and distribution centers.
• Culture that promotes a flexible work environment.
• Benefits package for all eligible full‑time employees (medical, dental and vision).
• Amazing employee discount and other exciting perks.

All associates are expected to create an inclusive environment free from harassment, discrimination and bullying. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.