Retail Sales Specialist - Polo, NorthPark Center

Job Overview

The Vendor Paid Specialist is an exceptional colleague affiliated with a brand‑specific vendor. They utilize vendor product knowledge and superior selling skills to drive revenue for the vendor/brand. They create an enhanced shopping experience, deliver exceptional service, and always make the customer the priority. The Vendor Paid Selling Specialist advocates for the customer and communicates customer opportunities to the store leadership team and vendor representatives.

Full-time colleagues are scheduled to work 30 or more hours per week; part‑time colleagues are scheduled 12–24 hours per week.

• Deliver a memorable customer experience.
• Drive vendor sales by consistently demonstrating exceptional selling skills.
• Partner with the Customer Experience Manager to identify business opportunities that drive top‑line sales.
• Maintain an exceptional customer experience by ensuring the customer is always the priority.
• Leverage product knowledge to increase sales by educating and assisting customers in making the best choice.
• Convert customers into clients.
• Maintain high customer readiness standards: deliver a clean, neat, and easy‑to‑shop store environment; ensure shortage prevention initiatives are executed.
• Perform other customer‑facing, vendor‑specific duties as needed.
• Perform other duties as assigned.
• Maintain regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

• Candidate with a high school diploma or equivalent.
• Minimum 1 year of previous merchandising or retail experience.
• Ability to effectively communicate and present information to customers, peers, and all levels of management.
• Basic math skills (addition, subtraction, multiplication, division) and calculator proficiency.
• Self‑starter.
• Able to work independently and as part of a team.
• Must have good time‑management skills.
• Ability to follow through on projects in a timely manner.
• Must be comfortable with the use of computers and frequent use of RF equipment.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

• Constant moving; standing for at least two consecutive hours.
• May occasionally stoop, kneel, crouch, and climb ladders.
• May have to reach above eye level.
• Close vision, color vision, depth perception, focus adjustment required.
• Involves lifting or moving at least 30 lbs.

• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

We also offer competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Additional benefit details are available at

MACYS INC. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. MACYS INC. reserves the right to amend this job description at any time.