Lot Operations Specialist

Job Overview

Company
:
Cox Automotive – USA

Job Family
:
Vehicle Operations

Job Profile
:
Lot Operations Specialist I (Management Level, Individual Contributor)

Location
:
Specified Cox location – no remote option

Compensation
:
Hourly base pay $13.70 - $20.53, varies by location and qualifications, with potential commission or incentive program

Shift
:
Monday – Friday, 12:00pm to 9:00pm (Travel percentage applies)

• Provide front‑line support to customers by locating vehicles and keys, ensuring a smooth lot experience
• Perform basic data entry into the AS400 computer system
• Maintain constant communication with commercial accounts, customer support, auction personnel, and supervisors to coordinate lot operations
• Answer phones, support lot operations employees, and deliver excellent customer service
• Respond to customer requests and ensure timely resolution
• Assist manager with departmental scheduling, temporary agency coordination, and employee absence tracking
• Process all lot operations department paperwork and forward invoices and items to appropriate areas promptly
• Help coordinate sale day line‑up and execute sale day activities (e.g., drive, assist customers locating vehicles)
• Demonstrate safety commitment by following all safety procedures and modeling safety behaviors
• Participate in safety activities aligned with Safety Excellence
• Perform other duties as assigned by management

• Minimum High School Diploma or GED
• Less than 2 years of experience in a related field
• Safe driver with a valid driver’s license; able to drive standard and automatic transmission vehicles
• Basic mechanical knowledge (flat tires, low gas, jump‑starting vehicles)
• Preferably 6 months of auction or driving experience
• Knowledge of lot operations and lot layout preferred
• Knowledge of LDM preferred

• Stand, walk, reach, talk, and hear in a commercial environment
• Vision: clear distance and color vision, depth perception, and focus adjustment
• Stand for prolonged periods and walk long distances
• Lift 1–15 pounds
• Work outdoors in constant weather conditions and moderate noise level

• Pre‑employment drug test required (marijuana not tested for this position)
• Workplace is drug‑free; possession, use, or influence of illegal drugs during work hours, on company property, or in company vehicles is prohibited

• Minimum of sixteen hours paid time off per month and seven paid holidays per calendar year
• Additional paid time off for bereavement, voting, jury duty, volunteer work, military leave, and parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, flexible vacation/wellness days, and/or PTO)

Cox Automotive is an Equal Employment Opportunity employer. All qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, creed, national origin, gender (including pregnancy), sexual orientation, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause undue hardship.

EOE, including disability/vets. Applicants must be authorized to work in the United States without current or future sponsorship. No OPT, CPT, STEM/OPT, or visa sponsorship now or in the future.