Merchandiser​/Fulfillment Associate

About the role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. They will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part‑time and full‑time positions focus on merchandising duties, team members may also be assigned sales, front‑end, or other responsibilities as needed.

• Process freight, organize and distribute inventory, pull and stock merchandise, build displays, place signage, and maximize product inventory.
• Support digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant environment.
• Complete cross‑functional responsibilities and other duties as assigned.
• Load and deliver orders safely and professionally, following company policies, procedures, and traffic and safety laws (if delivery is an essential function).

• High school diploma or equivalent (preferred).
• 1‑3 years of experience, with at least 1 year in a retail setting.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Physically able to walk, bend repeatedly, and be on feet for 8–10 hours per day.
• Ability to safely lift, load, and handle cases and pallets, climb ladders, and lift 50 lbs. repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.
• Must be 21 years of age or older.

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes

Worker type:
Regular. Pay range: $14.58 – $20.41 per hour (hourly). The actual hourly rate will equal or exceed the applicable minimum wage.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.

Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits listed are only a highlight of some of the benefits offered to team members; eligibility for certain benefits applies. The anticipated close date of this posting is 120 days from the posted date indicated above.