Head Golf Shop Merchandiser and Buyer Brook Hollow Golf Club

WHY WORK AT BROOK HOLLOW GOLF CLUB?

Brook Hollow Golf Club offers an exceptional opportunity for a polished, service-driven retail professional to lead the golf merchandising program at one of the premier private clubs and golf courses in the Southwest.

This position is responsible for shaping and executing the Golf Shop’s overall retail experience, including purchasing strategy, merchandise presentation, vendor relationships, inventory controls, special orders, tournament merchandise, corporate orders, and member service. The role will report to the Head Golf Professional and collaborate closely with the golf professional team to support seasonal member events, tournament merchandise, daily shop service, and the overall member experience.

This opportunity is designed for an experienced merchandiser who loves golf and understands what it takes to be a part of an incredible golf team at a high-end private golf club. The ideal candidates bring strong organizational skills, a keen eye for merchandising, and a passion for hospitality and retail in a luxury setting.

• A historic A.W. Tillinghast-designed golf course, recently restored by Keith Foster
• One of Texas’ most respected private club memberships
• A current Top 100 Platinum Clubs of America Award recipient
• A retail operation that supports $1.7 million in golf shop sales
• A full tournament and member-event calendar
• A double bay indoor teaching center and fitting operation with industry best equipment
• A team culture built on accountability, warm service, fun, and professional growth
• A collaborative leadership environment that values retail strategy, adaptive buying plans, and high-touch member relationships
• A collaborative golf operation that functions as one team, supporting a Member Service Center offering premium golf and luxury lifestyle merchandise year-round.

The Head Golf Shop Merchandiser & Buyer at Brook Hollow Golf Club will lead the daily and seasonal execution of the Golf Shop retail program. This position is responsible for golf merchandise, buying plans, inventory management, vendor partnerships, visual merchandising, member retail service, and retail training within the Golf Department.

• Develop and execute seasonal and annual buying plans for golf apparel, lifestyle apparel, accessories, shoes, gifts, tournament merchandise, and club-branded items.
• Collaborate and review plans alongside the Head Golf Professional to establish forecasted retail goals, purchasing strategy, vendor priorities, open-to-buy discipline, and product flow throughout the year.
• Build and maintain strong vendor relationships while communicating regularly regarding product availability, deliveries, credits, returns, future buys, and promotional opportunities.
• Use retail data, member feedback, historical sales, sell-through, margin, inventory turns, and category performance to guide future purchasing decisions.
• Stay current with luxury golf, lifestyle, and private-club retail trends while balancing Brook Hollow’s traditions, brand standards, and member preferences.

• Manage inventory accuracy, receiving, tagging, transfers, back stock, storage areas, special orders, member charges, and follow-through on product arrival.
• Maintain a comprehensive understanding of inventory on order, on display, and in storage to reduce shrink, prevent missed sales, and improve turnover.
• Direct quarterly inventory audits and counts to support healthy inventory practices and financial accountability.
• Review vendor invoices and statements to ensure timely payment, accurate receiving, and avoidance of account holds or billing discrepancies.
• Maintain organized retail storage spaces and ensure new merchandise is received, tagged, displayed, or stored in a timely and accurate manner.

• Maintain a first-class member shopping environment built around personal service, strong product knowledge, thoughtful presentation, and a culture of “personal shoppers” for members and guests.
• Design, maintain, and rotate unique,…