Concierge

Bold. Purpose‑Driven. Heart‑Led. Join an organization where compassion is our culture, community is our calling, and YOU are valued at the center of it all!

What this means FOR YOU:

• PTO accrual that starts on Day ONE
• 8 Observed Holidays
• Comprehensive Medical, Dental, and Vision Insurance
• Basic Life Insurance PAID by employer
• Short‑Term Disability Insurance Coverage PAID by employer
• 401(k) Retirement Plan with up to 5% employer match – 100% vested from day one.
• The Difference Card – LBU funds part of your deductible for eligible in-network medical expenses.

What you WILL DO:

As a Concierge, you will be the welcoming face of the organization, greeting patients, directing them appropriately, and responding to inquiries with professionalism. You will handle registration, appointment scheduling, insurance verification, payments, and patient flow while maintaining accurate records and reports. You will assist with more complex needs such as resolving patient concerns, supporting staff with questions or technical issues, and helping train new team members.

You will also manage documentation, conduct eligibility screenings, and maintain a clean, safe, and efficient work environment.

Who YOU ARE:

• Someone with some customer service, office, or patient‑facing experience.
• Comfortable with basic computer skills, data entry, Microsoft Office, and effective communication; bilingual Spanish/English is a plus.
• Willing to work occasional Saturdays, travel locally between clinics, and meet required organizational immunization standards.

Join us today!

LBU Community Clinic is where compassion and community come together, delivering accessible, family‑centered care that truly makes a difference. Our mission—growing healthy, together—creates a warm, dignified environment where every patient is valued and supported. Joining this team means stepping into a purpose‑driven culture built on heart, equity, and meaningful impact. Join the movement today!