Retail Fulfillment Associate, Dallas Galleria - Part Time

Be part of an amazing story. Macy’s is more than just a store. We’re a story that has been captured in the hearts and minds of America for more than 160 years. A story about innovation, tradition, inspiring stores, irresistible products, the Macy’s 4th of July Fireworks, and the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues, and those stories make this a special place to work.

As a Fulfillment Colleague, you will play a key role in creating a seamless and personalized shopping experience for our omni‑channel customers. This role combines sales floor engagement with back‑of‑house fulfillment responsibilities – selecting merchandise, packing and shipping online orders with care, and assisting with in‑store and curbside pickup. You’ll greet customers with genuine hospitality, resolve issues with professionalism, and ensure each interaction is smooth and positive.

Your attention to detail, teamwork, and commitment to operational excellence will help drive sales, strengthen customer loyalty, and support overall store success.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to:
• Understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meet daily sales goal challenges.
• Be responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and adapt to changing priorities. You can work on your own but thrive in a team environment.

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, and climbing ladders, and reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, is necessary to perform job functions.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and make a difference through volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time.