Jewelry Sales Supervisor: Grown Brilliance
Listed on 2026-09-11
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Retail
Retail Sales, Retail & Store Manager, Operations Management
About the Brand
Diamonds are a celebration, a memento of life's most brilliant moments. The jewelry that represents you should be every bit as elegant and unique as yourself. So, that's what we created - 100% conflict-free, lab-grown diamonds, brilliantly set in a range of classic designs, modern styles, and design-your-own options to reflect your individuality and celebrate your uniqueness.
We truly believe that diamonds are personal. They express your style, represent your values, and tell your story. Express yourself with Grown Brilliance, where we don't just create diamonds, we create diamonds that deserve you.
About the Role
We are seeking a passionate and client-focused Sales Supervisor to join our Grown Brilliance boutique at Tysons Corner. As a key member of the leadership team, you will help create an exceptional luxury retail experience by driving sales performance, developing talent, and delivering personalized client service.
This role is ideal for a retail leader who thrives on the sales floor and is passionate about building meaningful client relationships. You will lead by example through exceptional selling, product storytelling, and client engagement while coaching associates to deliver a consistent, elevated experience aligned with the Grown Brilliance brand.
In partnership with the Store Leader/General Manager, you will support daily business performance, team development, and operational execution. You will help drive clienteling strategies, sales initiatives, and store priorities while maintaining the highest standards of service, presentation, and brand excellence.
Hourly Pay Range: $21/hr - $26/hr this role is commission-eligible
, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.
- Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
- Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
- Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
- Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
- Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.
- Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high-performing team.
- Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration.
- Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
- Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
- Support store events, activations, new store openings, and market initiatives as needed.
- Sales Leadership & Business Performance:Leads the team to achieve daily sales goals and key performance metrics through effective coaching, floor leadership, and commercial execution.
- Customer Experience & Brand Loyalty:Creates meaningful customer connections through exceptional service, product expertise, and engagement strategies that drive loyalty and repeat business.
- Team Engagement & Development:Builds a…
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