General Manager in Training

If you’re looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion!

We're not just the pioneers of the nutritional smoothie; we're the champions of inspiring people to live a healthy and active lifestyle. With over 1300 stores and counting, we’ve grown to become the largest nutritional smoothie bar in the nation, with a simple recipe for success:
Hire the best people, use the best ingredients, and blend with a purpose.

At Smoothie King, we're serious about our clean ingredients and passionate about our guests' health and wellness journeys—but that doesn't mean we don't know how to have a good time. Here, you'll find work that's equal parts challenging and rewarding, all within a culture that's as amazing as our smoothies. We're committed to continuous improvement, achieving our goals, and fostering a supportive and collaborative environment where every team member can thrive.

We are looking for a purpose-driven General Manager in Training to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be responsible for cultivating an encouraging atmosphere that fosters collaboration within the store team, ensuring a continuous commitment to operational excellence. In this role, the General Manager in Training will enhance the team’s skills to provide the ‘Smoothie King Experience’ for both team members and guests, devising impactful strategies to achieve positive outcomes and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence.

• Workforce Management: the overall management of the team, covering staffing, sourcing, onboarding, and scheduling.

  • Create and implement a steady strategy for recruiting, sourcing, and onboarding team members who align with our mission and have a passion for service.
  • Carefully guide and complete the orientation process to guarantee a seamless beginning for new team members.
  • Plans and organizes shifts to accommodate the requirements of both team members and guests.
  • Cleary and effectively delegate tasks to achieve successful operations of your store.

• Learning and Development: empower team members with the right knowledge, skills, and abilities to achieve excellence.

  • Ensure team members are well prepared for success by strategically scheduling, communicating, and executing training sessions to minimize any disruption to the guest experience.
  • Recognize knowledge and skill gaps in new team members and customize training programs for ongoing improvement in those areas.
  • Support team member career progression by identifying potential career paths, providing mentorship, and facilitating internal mobility.
  • Ensure the store has a certified trainer to facilitate training for new team members.

• Operational Excellence and Continuous Improvement: leverage appropriate systems to consistently provide the Smoothie King Experience and offer guidance for continuous improvement.

  • Use operational tools such as P&L statement, daily checklist, cash & deposit log, and Data Central scheduling and inventory management tools to achieve operational excellence.
  • Ensure compliance with food safety guidelines, store appearance, and cleanliness are upheld and consistent with Smoothie King brand standards.
  • Shares key information on the daily plan so Team Captains can run effective shifts.
  • Manage cash activities for the store and validate and reconcile cash and time logs for accuracy and coaching opportunities.

• Sales and Inventory: ensure optimal product placement and quantities to enhance sales growth while minimizing waste.

  • Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust…