Operations Support Intern

H MART - Harry Hines | HRH
2534 Royal Lane
Dallas, TX 75229, USA

JOB TYPE: Part - time / Fall Internship

DURATION: 6 Weeks (3 days a week, 6 hours/day) 9/8 - 10/6

COMPENSATION: Paid Internship

Key

Duties and Responsibilities:

Leadership & Operational Shadowing

• Acquire knowledge of all relevant store operations policies, procedures, and professional competencies.
• Prepare a summary presentation or report on a specific operational area to be reviewed by management at the end of the program.
• Attend department meetings and training sessions to develop subject matter expertise.

Customer Experience & Administration

• Provide high-quality service by greeting customers and assisting with product inquiries.
• Students will closely observe and analyze professional customer service techniques, shadowing team members to learn how to identify customer needs, resolve conflicts, and demonstrate empathy
• Assist with customer issues and help manage loyalty program rewards.
• Assist with inventory management, including "First-In, First-Out" (FIFO) rotation, stock efficiency, and using inventory tracking tools (aisle guns).
• Perform the arrangement and visual display of grocery items, fresh produce, and specialty goods to understand consumer psychology, shelf-space optimization, and inventory rotation.
• Monitor expiration dates and ensure accurate price labeling and organizational standards.
• Conduct regular "store walks" to identify and improve store conditions and stock efficiency.
• Observe produce, meat and seafood departments to learn the back-end operations of each departments

Qualification:

• Currently enrolled at Dallas College in Business or relevant major

Equal Opportunity Employer
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