Business Development Representative

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Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

$75,000.00/yr - $95,000.00/yr

• Local Sales Strategy & Execution
  • Develop and implement a territory-specific sales plan to achieve revenue targets for residential and commercial restoration services, including water, fire, mold, and storm damage solutions.
  • Identify and pursue new business opportunities through proactive prospecting, cold calling, networking, and referrals within the assigned territory.
• Client Relationship Management
  • Build and maintain strong relationships with local commercial clients (e.g., property managers, facility directors) and residential clients (e.g., homeowners, insurance adjusters).
  • Educate clients on Kustom’s restoration services, tailoring solutions to meet their specific needs and ensuring exceptional service delivery.
• Partnership with Operations
  • Collaborate closely with local operations teams to align sales efforts with project execution, ensuring seamless delivery of restoration services and client satisfaction.
  • Partner with operations to identify local growth opportunities, streamline project handoffs, and enhance service offerings based on market demands.
  • Prepare and deliver compelling sales presentations and proposals to showcase Kustom’s value proposition.
  • Negotiate and close contracts, consistently meeting or exceeding quarterly and annual sales targets.
• Industry Engagement & Networking
  • Represent Kustom at local industry events, trade shows, and community gatherings to generate leads and enhance brand visibility in the restoration sector.
  • Build a strong local network of industry contacts, including insurance professionals, property management firms, and community stakeholders.
• Market Analysis & Opportunity Identification
  • Monitor local market trends, competitor activities, and client needs to identify emerging opportunities for residential and commercial restoration services.
  • Leverage insights to refine sales strategies and capitalize on untapped market potential.
• CRM & Reporting
  • Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline progress in Salesforce.
  • Provide regular sales reports and forecasts to leadership, aligning with company goals and offering actionable insights.

• College degree in Business, Marketing, or a related field; equivalent experience considered.
• 3+ years of experience in B2B sales, preferably in restoration, construction, or related industries, with a focus on local market growth.
• Proven track record of achieving sales targets and managing client relationships at the local level.
• Experience collaborating with operations teams to support service delivery and growth initiatives is a plus.
• Proficiency in Salesforce or similar CRM platforms.
• Valid driver’s license and willingness to travel within the assigned territory as needed.

• Employee Growth Plan – We promote from within!
• Company‑sponsored personal & professional development training.
• Weekly pay schedule.
• Paid holidays & time off.
• Multiple individual or family health options.
• 401K retirement plan with a 4% employer match after 1 year.
• Employee discount marketplace.
• Compensation is based on geographic location, demonstrated job‑related skills, knowledge, experience, education, certifications, etc.

Kustom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), disability, age, sexual orientation, gender identity, national origin, creed, citizenship, marital status, protected veteran status, or genetic information.