Healthcare Coordinator

Who You Are

A self‑motivated professional inside salesperson with a proven track record of sales achievement within a telephonic/call center environment. You have a passion for helping others telephonically and connecting with professionals to grow certain accounts and increase sales conversion. You have a sincere appreciation for the hustle to execute the sale and care about providing a quality customer experience. You thrive in a performance‑based environment and are focused on driving results.

You are excited to solve the challenges facing your customers and see it as an opportunity to make a difference. You are comfortable selling in a healthcare environment and have a clear and articulate phone presence. The thought of making a noticeable impact at a fast‑paced tech company excites you.

• Manage customer / referral pipeline on a daily basis and accurately record it in our CRM to ensure up‑to‑date communication with all professional referral sources.
• Generate a minimum of 4 Moves per month from PTO, LOA and attrition support.
• Nurture relationships for the AE/HCAR and be a thought leader and resource for senior living options.
• Familiarize yourself with the healthcare professionals ecosystem to determine how APFM can best fit into their operations.
• Achieve goals via cold‑calling, managing telephonic appointments and Zoom/Web Ex meetings as necessary.
• Understand and appreciate the needs and wants of your healthcare professionals and the families they serve in order to provide appropriate assistance to seniors and families needing senior housing assistance.
• Work collaboratively with your Senior Living Advisors and cross‑functionally with other teams to ensure a best‑in‑class experience for all customers.
• Test and refine new capabilities to grow the healthcare channel.

• Collaborative inside sales professional who is excited by personally contributing to the growth and success of their customers and APFM.
• 2+ years telephone sales / telemarketing, business development or relationship sales is preferred.
• Bachelor’s degree strongly preferred.
• Proven ability to develop opportunities from ideation to execution.
• Basic technology skills a must; social media savviness and VOIP telephony system experience a plus.
• Must have hard‑wired internet connection access.
• Clear and articulate phone presence with demonstrated communication and problem‑solving skills.
• Cold calling experience: 50-70 dials daily.
• Determination to break down barriers to success.
• Ability to multi‑task; talk on the phone and take notes on computer.
• Documented history of ability to develop and maintain good working relationships in a multi‑stakeholder sale.
• Ability to work as part of a team and on own initiative. Must be able to deliver results while working in a highly independent environment.
• Effective use of social media, such as Linked In, Facebook, Twitter, Blogs, etc.
• Ability to manage ambiguity, work independently and solve issues to appropriate resolution.
• Experience with Five9 (or similar) telephony platform system preferred.

• Base Salary: $45,000 ($21.63 an hour)
• Non‑exempt position
• 401K plus match
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off

A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.

Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other.

We’re proud to be a mission‑driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.

• Mission Over Me:
  We find purpose in helping caregivers and their senior loved ones while…