Technology Lifecycle Services Intern - Entry Level Sales Program

Position: Technology Lifecycle Services Renewals Intern - Entry Level Sales Program 2026
Introduction

As a TLS Intern, you will support the Technology Lifecycle Services (TLS) team in driving renewals and expansions across IBM's client portfolio. This internship is designed to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.

Your role and responsibilities

You will work closely with experienced professionals to:

* Assist in account planning and stakeholder coordination for TLS renewals and expansions.

* Support the identification of opportunities for service uplift, expansion, and winback.

* Collaborate with internal IBM teams such as Brand Sales Specialists, Deal Makers, Ecosystem Sales Specialists, and Customer Success Managers.

* Learn to use IBM sales tools and CRM systems to track and manage opportunities.

* Participate in client conversations under guidance, helping to prepare materials and follow-ups.

Learning Objectives

* Gain exposure to IBM's Technology Lifecycle Services portfolio and understand its value proposition.

* Develop foundational skills in sales execution, pipeline management, and client relationship building.

* Learn how to identify upsell and cross-sell opportunities in a technology sales environment.

* Understand IBM's licensing terms, support offerings, and competitive differentiators.

Required education

Associate's Degree/College Diploma

Preferred education

Bachelor's Degree

Required technical and professional expertise

* Strong communication and collaboration skills.

* Interest in technology, business, or sales.

* Willingness to learn and take initiative.

* Basic understanding of business operations and customer service principles.

* Currently enrolled in a university program (Business, Marketing, Engineering, or related fields).

Preferred technical and professional experience

* Familiarity with IBM products or enterprise technology (a plus, not required).

* Analytical mindset and curiosity to explore data-driven insights.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation.

By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply.

IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have…