Collections Representative

As a leading provider of comprehensive solid waste and recycling services in North Texas, CWD provides collection, recycling and disposal services to municipal, commercial, industrial, and residential customers throughout the DFW metroplex and surrounding areas.

Located in the I-35 & Northwest Highway area of Dallas, just outside of Las Colinas, CWD offers a friendly, business casual environment. Benefits include medical/health insurance, dental insurance, competitive wage/salary plus profit sharing, 401K plan with company matching plan, and paid holidays/vacation.

Collections Representatives are responsible for conducting daily phone calls to delinquent customers to arrange payment of their obligations and resolve customer account issues. The Collections Representative will also work as a team member with other accounting and sales staff to meet individual and company goals.

Candidates for this position must have the following credentials and skills:

• A minimum of two years collections experience
• Good written and oral communication skills
• Ability to work well independently and/or in a small team environment
• Proficient using MS Office Applications (including Excel and Outlook)
• Extensive knowledge of the Fair Debt Collection Practices Act
• Experience with small claims/J.P. Court would be a plus