Catering Sales Manager

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you—with your diverse background, talents, experiences, and plucky personality—is fully welcome and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self‑leadership, who don't need to be told what to do to get things done, and who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

You'll be responsible for sales and operations of the catering and private dining departments, spending your primary time on direct selling. You will also serve as a liaison between the restaurant and the hotel, and between the client and banquet operations. Responsibilities include staying current on industry trends and seeking creative ways to infiltrate markets and accounts.

• Maintain an appropriate balance of account maintenance, prospecting for new business, and building profitable relationships with clients. A strong preference will be placed on enthusiastic, driven, relationship‑oriented sellers with a proven ability to uncover and close new business.
• Create and maintain a strong presence within the area's wedding industry and social event planning circles. This position will be focused heavily on growing our SMERF market segment, with a strong emphasis on weddings.
• Produce a marketing plan and assist in developing the annual sales budget with the restaurant team. Implement a monthly action plan in order to meet and exceed the budgeted sales goals.
• Complete weekly, monthly, quarterly, and annual production reports, and weekly and monthly sales activity reports.
• Assist the Director of Catering in developing specific goals and strategies in assigned territory to positively impact revenues.
• Have detailed knowledge of property, space, capacities, concept, and food style (menus). Review and update menus, packages, and upgrades as requested to satisfy client needs and maximize revenue.
• Be familiar with the hotel's competitive set and shared accounts.
• Optimally cross‑sell with sister restaurants and hotels for referral business.
• Communicate a clear sense of strategic direction and goals for assigned territories and markets.
• Maintain accurate and detailed notes and traces for accounts within the PMS and Catering Database.
• Join and attend appropriate market organizations.
• Adhere to the “Sundown Rule” for all client correspondence.
• Supervise execution of banquets on occasion.
• Have expertise of the hotel and restaurant's overall layout, rate structure, and capacities.

• 2+ years of hospitality experience, ideally within a restaurant or related banquet setting.
• Previous sales experience is a plus, though not required.
• Highly creative, with strong sales and interpersonal skills.
• Great communication skills, both internally and externally.
• Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
• Well organized, detail‑oriented, with excellent follow‑up skills.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and…