Bilingual Japanese Business Development Representative​/Account Manager

Job Description Summary

The Business Development (BD) Rep/Account Manager (the “Rep”) is primarily responsible for building and maintaining relationships with customers and partners, promoting Calsoft products and services, and achieving the individual BD goal through BD activities, mainly in the Texas and South-West region of the US. This position is required to complete the BD process including the customer contract and tasks necessary to gain customer liability working at Calsoft Dallas office and remotely in the Greater Dallas area.

• Develop annual individual BD plan/goal and get approval by Director of BD.
• Develop and obtain new business opportunities with Japanese and American key customers in the region to the BD goal achievement.
• Establish, build and maintain customer relationships to help our projects successfully to be conducted.
• Upsell and cross-sell Calsoft solutions to existing customers to expand our business with them.
• Manage pre-sales process including pricing, proposals, and coordination with others to achieve customer satisfaction and to maintain Calsoft standard gross profit.
• Specific tasks include lead generation, qualifying opportunities, scheduling appointments, creating and provision of presentations, understanding business needs, developing solutions and proposals, forecasting and overcoming objections to close the deals.
• Learn and enhance demonstration skills and values of Dynamics ERP and IT infrastructure. Provide Calsoft’s potential clients with demonstration of Dynamics 365 BC mainly (but also Dynamics GP and 365 FO if necessary in future).
• Provide regular reporting and updates of individual BD activities to Director of BD and update the data in the Calsoft CRM system accordingly.
• Develop marketing plans in the region together with Director of BD and take actions for marketing (e.g. seminar, event, promotion email, website enhancement, blogs, etc.)
• Develop innovative value propositions to maximize company and division revenue.
• Participate in mandatory training.

• Collaborate with other team members to help achieve team goals including customer contracts and service delivery.
• Contribute to improvement of services, revenue/profitability, methodologies and procedures.
• Collaborate with the other members in order to complete projects successfully and to collect payments from customers.

We believe in supporting the whole employee—both at work and in life. Our comprehensive benefits package includes:

• Health & Wellness – Multiple medical, dental, and vision plan options to fit your needs, plus wellness programs, telemedicine access, and mental health resources.
• Financial Protection – Company-paid life and AD&D insurance, disability coverage, and options to supplement with additional plans.
• Flexibility & Savings – Pre-tax flexible spending accounts (FSAs), health savings accounts (HSAs), and commuter benefits.
• Retirement & Ownership – 401(k) with employer match (up to 4%), plus participation in our Employee Stock Ownership Plan (ESOP) to help you build long-term wealth.
• Work-Life Balance – Paid vacation and sick time (16 days annually), 10 paid holidays a year, volunteer time off, and an Employee Assistance Program (EAP) offering 24/7 confidential support.
• Learning & Growth – Incentives and reimbursement for Microsoft certifications and job-related training, plus company-supported development programs to help you grow your career.
• Community & Impact – Opportunities to join company-wide volunteer events. As a proud certified B Corporation
  , we are dedicated to using business as a force for good.
• Additional Perks – Legal, pet, and identity theft protection plans, as well as employee discount programs.

We are committed to offering benefits that promote your health, financial security, growth, and overall well-being—because when our people thrive, we all thrive.