Client Manager Associate, Group - Premier Markets

Client Manager Associate, Premier

A client‑focused individual who will serve as the primary contact for relationships in the 2‑99 life segment, responsible for client retention, growth, profitability, satisfaction, and the overall client experience.

• Assume overall responsibility for managing clients (2‑99 lives) to achieve client satisfaction, persistency, growth, and profitability goals.
• Build strong relationships with clients and brokers/consultants.
• Work closely with the sales team on account management strategies and positions.
• Strategically manage the client lifecycle to deliver appropriate solutions that meet benefit needs.
• Balance the needs of the client with those of the business.
• Achieve yearly financial growth goals.

• BA or BS degree preferred or equivalent work experience.
• Experience in account management or sales.
• Group insurance experience a plus.
• Strong customer service acumen.
• Demonstrated success working with brokers/consultants and sophisticated clients.
• Ability to analyze data to influence renewal decisions and deploy suitable solutions.
• Proficiency with Microsoft Office, Tableau, Salesforce, and other sales enablement tools.
• Ability to communicate and build rapport effectively in virtual and live environments.
• Ability to adapt to changes in a fast‑paced, dynamic environment.
• Depth of experience with industry products and processes, including Worksite, LTD, dental products, absence management, online enrollment, experience rating, and dental network analysis.
• Consultative selling, negotiation, and persuasive influence skills.
• Virtual communication, presentation, and relationship‑building skills.
• Team player able to collaborate across internal teams and interact at all organizational levels.
• Strategic, critical thinking, and basic math skills.
• Openness to change and new ways of working, especially in executing strategies to maximize the broker base.
• Sound judgment, conflict resolution ability, confidence, optimism, and a positive attitude.
• Advanced organizational and time‑management skills.

Must achieve required industry licensing within 90 days of hire and maintain the license through ongoing Continuing Education requirements.

Dallas/Fort Worth or Houston, TX. Up to 25% travel within the U.S.

Salary range: $45,570.00 – $74,865.00. Compensation may also include annual, sales, or other incentive components.

Guardian is an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. If accommodation is needed during the application or interview process, please contact

Guardian does not sponsor employment visas. Applicants must be legally authorized to work in the United States without employer sponsorship.

Guardian may use artificial intelligence tools to automate preliminary screening of applicant information. All hiring decisions are made by Guardian colleagues and may be subject to opt‑out upon request.