Enterprise Account Manager

The following job is only available in the USA.

The ELOKON Group is a leading international provider of sensor and cloud-based solutions to solve workplace safety and productivity issues in the material handling industry. We employ professionals in the US, Europe, and the UK. We are the pioneer in forklift safety systems, with 30+ years of experience, trusted by Fortune 500 customers worldwide.

ELOKON’s mission is to innovate for a safer material handling world. With over 4,250 customers globally, we engineer, sell and install award winning assistance systems for material handling operations.

ELOKON Inc. is the North American subsidiary of ELOKON GmbH. To capitalize on our recent customer successes in the North American markets, ELOKON Inc. is looking to hire a highly motivated Enterprise Account Manager that will report to the National Sales Manager.

In this role, you will serve as the end-to-end owner of a set of account relationships, establishing and cultivating strong customer relationships and ultimately driving ELOKON solutions, services, and hardware sales to meet revenue targets. You will manage prospecting and lead generation activities for assigned and prospective accounts; build and implement growth plans across multiple products and technologies; develop, grow, and close sales campaigns to realize account / sales revenue objectives.

The Enterprise Account Manager is responsible for driving revenue, adoption, and market penetration in assigned and prospective accounts. You’ll be in a highly visible role serving as the primary point of contact for established and targeted accounts. The ideal candidate will possess a strong sales and technical background that enables them to drive engagement at all organizational levels as well as expand and grow business for assigned and prospective accounts.

• You want to be a part of proven company, with tremendous growth potential.
• Chance to work with innovative technology and represent a high-quality product that has the potential to save lives and improve overall safety in the materials handling industry.
• You want to be significantly rewarded for your abilities and contributions.
• You want to work hard within a fun-loving environment that encourages a work-life balance.

• Be the primary point of contact for a robust portfolio of assigned enterprise customers and own the interface from contract signature onwards (ongoing account management, and long-term retention/growth of the relationship and revenue) with emphasis on:
  • Delivering impeccable customer service, including efficient acknowledgement and resolution of issues.
  • Building relationships to identify requirements and manage expectations.
  • Collecting, communicating, and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow enterprise business.
  • Retaining and growing the value of accounts.
• As an owner of assigned accounts, identify and successfully manage requirements and risks to realize forecasted revenue on or ahead of schedule.
• Use internal company tools, systems (e.g. Salesforce, Teams, Zoom Info, Sales viewer) and resources to verify and document discovery meetings with clients that accurately records opportunity details e.g. budget, authority, needs, timeline (BANT).
• Execute strategic engagement campaigns for existing and prospective clients using internal company tools, systems, and Salesforce CRM resources.
• Participate and present in internal sales meetings.
• Participate in knowledge-sharing to enhance sales team expertise.
• Create and deliver remote and in person product demonstrations to clients.
• Drafting, presenting, and submitting proposals, for client requests focusing on clients’ requirements and product functionality of ELOKON suite of products.
• Maintain sales demo resources, tools, and process flows.

• Minimum of 5 years of experience in managing enterprise accounts in industries such as Manufacturing, Warehousing and Distribution or OEM material handling equipment/telemetry systems inclusive of SaaS.
• Must have strong…