Key Account Manager

Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke‑free future. With huge change comes huge opportunity, so if you join us you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Swedish Match North America LLC develops, manufactures, and sells quality products with market‑leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is “A world without cigarettes,” and our mission is to provide adult consumers with alternatives that are enjoyable but have a lower risk than smoking.

• Houston, TX
• Chicago, IL
• Westchester, NY
• Dallas, TX

The successful candidate will develop a comprehensive business plan for his/her Region Accounts that actualizes the overall objective of the Region sales mission and its strategic direction to efficiently grow operating profits and revenues from year to year.

• Reinforce the performance appraisal process through coaching, to increase growth and development of the sales organization.
• Provide a development plan for each Account Rep to ensure they have the necessary knowledge, skills and characteristics that will enable them to be considered for further advancement. Encourage through coaching.
• Evaluate Account Reps and recommend for reward and recognition. This requires the ongoing monitoring and upgrading of performance objectives and role standards.
• Participate in the process of evaluating and hiring Account Managers for the organization when the need arises. Corporate Human Resources, Business Development Manager, and the Region Director of Sales will support the process.

• Develop, lead and actualize a strategic business plan that will grow operating profits and revenue year to year with his/her assigned customer group. The focus will be against distribution, merchandising execution, identifying region growth opportunities, brand displacement, and category management.
• Understand and utilize syndicated data (I.R.I. Nielsen, and consumer) to identify space dimension opportunities. The purpose is to assist the BDM in setting region goals and objectives, develop the sales presentation, and support and assist in the region planning process.
• Identify and mobilize internal (BIM, customer service, marketing, sales leadership, sales operations, financial, production) and external resources that actualize specific space dimension improvement goals for top strategic region customers.
• Manage and allocate local trade and promotional spending budgets with the objective of being aligned to region guidelines.
• Assess and evaluate the business results of his/her assigned customers and recommend strategic change strategies if necessary.

• Understands and translates national and regional policies, procedures, operating strategies, and plans to his/her account associates. This includes transferring knowledge and understanding of all personnel and vital business information.
• Create an environment where cooperation, credibility, candor, consistency and a commitment to exceptional performance exists. Focus on building growth opportunities and encourage individual thinking.
• Develop value‑added customer and consumer strategy to maximize the sales mission of increasing operating earnings and revenue.

• Develop and recommend strategies for internal and external customers business and review their coverage.
• Develop preferred relationships with customer’s key decision‑makers at all levels within the customer organization. Focus on being the customer’s Category Manager to gain their respect and top of mind position.
• Review customer account to include assessment process; recommend improved strategies where needed.
• Understand customer and consumer needs and provide value‑added products. Create leadership within the OTP category.

• College Degree or equivalent experience in key account responsibility preferred.
• Minimum five years or more experience in consumer goods area.
• Proven ability to communicate both verbal and written. Good presentation development and delivery skills are mandatory.
• Good analytical skills. Strong computer skills with Word, Excel, and PowerPoint.
• Developed computer skills.
• Ability to work with various class of trade accounts.
• Legally authorized to work in the U.S.

Annual Base Salary Range: $90,000 to $120,000

PMI is an Equal Opportunity Employer.