Account Manager

The Sales Account Manager is responsible for driving branch revenue growth through proactive sales, strategic account management, and exceptional client service. This role focuses on building long-term client relationships, managing existing accounts, and developing new business opportunities for Valcourt’s commercial window cleaning and exterior maintenance services.

Key Responsibilities:

Account Management:
Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.

Sales & Revenue Growth:
Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential.

Proposal & RFP Management:
Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.

Client Relationship Development:
Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.

Collaboration with Operations:
Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.

Market Development:
Participate in networking and association events to promote Valcourt’s services and expand the company’s client base.

Qualifications:

Bachelor’s degree preferred.
3–5 years of progressive experience in sales, account management, or a client-facing role with a track record of success.

Strong interpersonal, presentation, and negotiation skills.

Self-starter with a competitive drive and an outgoing personality.

Ability to manage multiple priorities in a fast-paced environment.
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