Regional Manager

Welcome to the MILK MAKEUP FAM:

At Milk Makeup, we’re all about cool clean beauty fueled by creativity. Born out of Milk, a creative hub in downtown New York City, innovation, self-expression, and community are at the heart of everything we do. We believe beauty isn’t about how you do your makeup, it’s what you do in it—and how you Live Your Look—that matters.

• Community connector: You’re always thinking about how to improve your and your community’s future. You’re passionate about building a global community where everyone can feel seen and inspired in beauty.
• Courageous but chill: Wherever you come from, you’re driven by the hardworking New York spirit that Milk embodies. You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You strive for quality, have fun doing it, and always have the greater good of the brand in mind.
• Fearlessly innovative: You’re not afraid to take calculated risks and enjoy problem solving. You’re down to disrupt the status quo and innovate in order to raise the bar. You value a forward-thinking space that encourages you to lead change, never follow.
• Champion of self-expression: You’re creative at heart and are always genuinely you. You live your look and want to grow with people who celebrate individuality.
• Inclusive + mindful: You believe an open mind is always the best place to start and value active listening. You embrace differences and help foster a safe working environment for yourself and your peers.

As the Regional Manager, you will be responsible for achieving (and exceeding) the planned retail sales goals in an assigned territory through the development of your SEE, SEC, and SES team, in-store Sephora teams, as well as management and execution of special events. This role reports into the US Field Sales Director. A strong understanding of clean beauty, genuine & contagious affinity for MILK Makeup product, delivery of high-touch service, and focus on client development are keys to success.

A strong communicator, the Regional Manager will help to drive and execute key initiatives, optimize category strategies while leading best-in-class sales, training, and education. Act as a seasoned professional to support existing Sales & Education Executives and newly onboarded agency staff.

• Responsible for driving sales across the Milk Makeup brand throughout your designated region to exceed budget by creating effective selling, eventing, education and customer experience strategies.
• Responsible for allocating your teams and T&E budget (re-allocating as necessary) and maintaining a schedule for travel, relationship building, in store eventing, and staff training.
• Work with district retail partners on the planning and execution of training activations within your assigned Sephora/Ulta region ensuring alignment with key launches and brand priorities.
• Track retail sales against goals. Identify opportunities for increased sales within a territory, analyze the business and proactively take corrective action to get results.
• Review and analyze all retail sales and productivity reports and create a 6 month rolling business plan to achieve sales goals.
• Consistently lead by example and share best practices.
• Participate in onboarding/ training, product training, team development and share sales and training techniques as part of a collaborative global field team.
• Demonstrate role model selling behaviors, side by side coaching, artistry techniques and the ability to provide and accept actionable feedback.
• Know and respect Sephora & Ulta Policy by reviewing and following all guides available on the Brand Education Portal including OLR, gratis programs, in store regulations, health and safety measures, and by completing any required brand courses in a timely manner.
• Support the recruitment of SEE, SEC, SES, and freelance employees within your region. As well as manage reviewing invoices, surveys and scheduling via Connect Team.
• In the event that an area is not supported by a field member, hire and manage to support the market. Elevate the need for a SEE when the territory warrants.
• Conduct quarterly…