Account Manager; Dallas

About Magma

Magma is one of the world’s fastest-growing and most celebrated EdTech companies, transforming math education through the power of AI. Our platform turns handwritten solutions into digital insights, empowering teachers to focus on creativity and deeper learning, while giving them real-time visibility into student progress.

The Account Management team at Magma Math ensures that every district we work with sees real, lasting impact—and grows with us over time. Retaining and deepening our relationships with existing customers is just as critical to our mission as winning new ones.

We're looking for a relationship-driven Account Manager who genuinely cares about the outcomes our districts are achieving and is motivated by the long game. This role is proactive, nurturing partnerships, spotting opportunities to expand impact, and ensuring districts receive the full value of Magma Math.

• Own the full post‑sale lifecycle for a portfolio of districts, including onboarding handoffs, business reviews, renewals, and expansion conversations.
• Proactively monitor account health, usage data, and engagement signals to identify at‑risk districts and intervene early with targeted support.
• Build deep, multi‑threaded relationships across district stakeholders, superintendents, curriculum directors, math coaches, and building‑level principals, to ensure Magma Math is embedded in their long‑term instructional strategy.
• Lead regular Business Reviews that tie platform usage to student outcomes, funding priorities, and district goals, making renewal and expansion a natural next step.
• Identify and close upsell and cross‑sell opportunities by understanding each district's growth roadmap and connecting unmet needs to Magma Math's expanding product capabilities.
• Represent Magma Math at conferences, in‑person meetings, and professional development events to strengthen relationships and stay close to customer needs.
• Collaborate cross‑functionally with District Success Managers, Sales, Marketing, and Product to share customer insights, flag churn risks, and inform roadmap priorities.
• Take ownership when a district is struggling with adoption or outcomes; act promptly rather than waiting for someone else to step in.

• Build genuine trust with district leaders by consistently delivering value, following through on commitments, and advocating for their needs internally.
• Stay close to your data; know your renewal pipeline, expansion opportunities, and health scores as diligently as an AE knows their new business pipeline.
• Act proactively: surface risks before they become churn, and identify growth opportunities before your customers think to ask.
• Be coachable, curious, and always looking to deepen your understanding of how districts make decisions, allocate funding, and measure success.

• Have 4+ years in a post‑sale or renewal‑focused role, ideally in EdTech or education.
• Are energized by growing existing relationships as you are by closing new prospects, knowing that retention and expansion require skill and hustle.
• Feel comfortable holding commercial conversations and discussing contract value, expansion pricing, or renewal terms.
• Want to be part of something special and grow alongside a team that makes a real difference in students' lives.

• Hybrid work: 4 days in‑office, 1 day remote.
• Great benefits:
  Comprehensive health coverage & 401(k).
• 20 days PTO to recharge.
• Big opportunities in a fast‑expanding U.S. team.
• Real impact:
  Help transform how kids around the world learn math.

Office

Location:

15305 Dallas Parkway, Addison, TX 75001.

Travel: up to 30%.

Compensation: $100k–$200k OTE based on experience.