Sales Representative, House Accounts

Sales Representative, House Accounts Employer: HiEnd Accents
Date Posted: Jul 8th, 2026
Overview

Own the growth engine for HiEnd Accents’ house‑account portfolio. You’ll be the primary relationship owner for non‑rep‑assigned customers nationwide—driving reorders, category expansion, and reactivation. Many accounts will remain house‑managed for the long term; when a customer would clearly benefit from local field representation, you’ll align coverage with the local rep and lead a seamless, customer‑first transition. This is a mid‑career role for a proven B2B seller who blends consultative selling with disciplined account management and is comfortable with regular travel to key customers and major markets.

• You own a national franchise of house accounts and the results that come with it.
• You turn steady customers into star performers and dormant accounts into repeat buyers.
• Your work directly shapes how our four brands show up with retailers, designers, and hospitality buyers.
• Own & grow an assigned book of house accounts: build account plans, forecast, and deliver quarterly goals.
• Drive growth: introduce new collections, manage reorder cycles, and expand category/brand mix across HiEnd Accents, Paseo Road, Indigo Hill, and Saturday Linens.
• Reactivate dormant/low‑spend accounts; convert inbound leads into active, repeat customers.
• Travel ~20–30%: attend Las Vegas & High Point Markets (≈3–4 weeks/year); schedule periodic customer visits for business reviews, merchandising, and relationship building.
• Deliver exceptional service: fast quotes, clear pricing, samples, proactive communication; partner with Customer Ops, Warehouse, and Finance to resolve issues quickly.
• Partner with field reps: when local coverage is the better model, coordinate a customer‑first coverage transition and maintain continuity through the effective date.
• Operate with discipline: maintain CRM hygiene, build pipeline, forecast accurately, write orders; work in ERP (SAP a plus) and Microsoft 365.
• Represent the brand at shows and with buyers—present collections and uphold our service standards.

• 3–7 years in B2B account management or inside/outside sales; home textiles, furniture, gift, décor, or fashion strongly preferred.
• Strong communication, presentation, and negotiation skills; comfortable selling by phone, video, and in person.
• Proficient with CRM (e.g., Hub Spot/Salesforce), ERP (SAP a plus), and Microsoft Office.
• Organized, curious, and resilient; thrive amid evolving account assignments; willing to travel nationally as needed.