Account Manager​/Sales Rep

As an Account Manager, you will be the face of our brand within your territory—cultivating strong customer partnerships, uncovering growth opportunities, and driving adoption of our industry-leading hearing technology. You’ll work closely with cross-functional partners to deliver exceptional customer experience, accelerate business growth, and help ensure more people enjoy the delight of hearing. This role requires a proactive, customer-focused sales professional who excels at building trust, understanding customer needs, and driving solutions that support long‑term success.

• Drive sales growth across the territory through regular customer visits, new‑business development, and strategic territory planning
• Promote, demonstrate, and train customers on products, fittings, and software to ensure clinical confidence and product adoption
• Build and maintain strong, consultative relationships with customers while providing tailored product and business solutions
• Collaborate closely with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to align on growth priorities
• Onboard new accounts effectively, including needs analysis, training, and establishing long‑term success plans
• Ensure accurate documentation of customer interactions in CRM systems and full compliance with internal processes and regulatory requirements
• Consistently achieve sales targets, activity goals, and funnel progression metrics while representing the brand at regional and national events.

• Bachelor’s degree required;
  Master’s or AuD preferred
• Knowledge of hearing‑instrument technology and clinical practices, with experience assisting patients independently
• Strong consultative selling, communication, and presentation skills with the ability to influence and build lasting relationships
• Proficiency with CRM systems and Microsoft Office; comfortable with digital tools and data‑driven planning
• Highly accountable, action‑oriented, competitive, and resilient with a strong drive for results
• Demonstrated curiosity, adaptability, and willingness to learn complex products and solutions
• Experience in hearing healthcare, medical devices, or fitting Phonak technology (preferred but not required)