Head of Inside Sales

Build One of the Best Inside Sales Organizations in Independent Insurance

Most insurance agencies treat inside sales as a support function. We don't.

At C1 Insurance Group, we believe inside sales will become one of our greatest competitive advantages. We're building a high-performing, data-driven sales organization that delivers an exceptional customer experience while helping more families protect what matters most.

We're looking for a leader who wants to build—not simply manage.

You'll inherit a growing team of Inside Sales Advisors, but your mission goes well beyond supervising people. You'll help design the systems, coaching, hiring, accountability, technology, and culture that define how we scale over the coming years.

Insurance experience is helpful, but it isn't the deciding factor. We'd much rather hire an exceptional sales leader who knows how to build great teams and coach people to consistently exceed expectations.

If you've built high-performing inside sales teams in mortgage, SaaS, financial services, home services, retail, recruiting, or another metrics-driven sales environment, we'd love to talk.

What You'll Own and Do

As Head of Inside Sales, you'll be responsible for the overall performance and development of our inside sales organization.

Lead and Coach

• Lead daily sales huddles and weekly coaching sessions
• Conduct live and recorded call reviews
• Coach discovery, objection handling, consultative selling, and closing skills
• Develop individualized coaching plans for every advisor
• Hold high performers accountable while helping struggling reps improve

Manage Performance

• Monitor activity, conversion, and pipeline metrics
• Forecast production and identify trends
• Ensure CRM accuracy and reporting discipline
• Address performance issues quickly and professionally
• Celebrate wins while maintaining high expectations

Build the Team

• Work with our Talent Acquisition team to hire exceptional sales talent
• Lead onboarding and ongoing development
• Create future team leaders from within the organization
• Build a culture people want to be part of

Improve the Business

• Improve sales processes and operating rhythms
• Identify friction that slows advisors down
• Use data to improve conversion rates and productivity
• Partner with Operations, Marketing, Technology, and our AI team to improve workflows and automations
• Build scalable playbooks that allow the organization to continue growing

You'll Thrive Here If You

• Get energized by coaching people to achieve things they didn't think possible
• Naturally notice broken processes and improve them
• Hold people accountable while earning their trust
• Make decisions using data instead of assumptions
• Believe culture and performance go hand in hand
• Enjoy working in a fast-moving, growing business