Solutions Engineer

Meet The Team

Join a team of Splunk Solutions Engineers! These technically skilled, solutions-focused individuals build positive relationships, understand customer needs and deliver innovative, effective outcomes. Groundbreaking ideas impact everything; here that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. Seize the opportunity to work with a close-knit group of forward-thinkers and technical problem-solvers, delivering impactful results!

Technical sales professional, leading the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an authority, or trusted technical advisor by the account team and customer/partner.

• Specialization and Focus
  - Solid understanding of Cisco's portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)
• Customer Engagement and Accountability
  - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements
• The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning
• Corporate Interlock
  - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal
• Success Measures
  - Increase revenue:
  Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis
• Leads multi-year strategic plans by integrating Cisco's portfolio with its ecosystem and partner network
• Leverages deep expertise of Cisco's portfolio to create new knowledge and collaborates with engineering to shape future products
• Leads organizations' technical strategy as a trusted technology and business advisor to C-suite executives
• Unifies customer's business vision with emerging industry trends to develop cross-architecture solutions
• Leads disruptive cross-architecture roadmaps for customers
• Conceives the overarching vision for demand generation and enablement imperatives
• Unlocks customer's untapped market potential through cross-architecture strategies
• Steers demonstrations to showcase tailored solutions, driving transformation and meeting key business objectives
• Uses advanced competitive intelligence to drive sustainable market advantage for Cisco
• Unifies and integrates a diverse coalition of stakeholders to drive synergies and nurture deep, enduring customer relationships
• Shapes SE teams, engineering teams and leadership to develop innovative knowledge-sharing frameworks, and steer cross-functional informative strategies
• Drives organizational agility by developing GTM-wide market adaptation strategies

• Bachelors degree+ 12 years of experience, or Masters degree+ 8 years of related experience, or PhD + 5 years of experience
• 5+ years of broad and deep technical knowledge across one of the following areas:
  Security, observability, event, or network management

• Demonstrable experience building and maintaining positive relationships with customers and partners.
• Communication and presentation skills with internal partners or external customers
• Observability or security pre-sales experience
• Relevant industry certifications relevant to your specialty
• Experience in a thought leadership role (e.g., public speaking, writing technical blogs or whitepapers)

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.