HIL - Sales Representative

Position Overview

The Sales Representative is responsible for the coordination of all sales activities in assigned markets.

Will provide regular customer contact and service to established accounts.

Will actively seek to acquire new customers.

The Sales Representative shall be responsible for, but not limited to, the following:

Create and present a variety of effective full-line dairy and ice cream sales presentations for utilization in increasing existing customer sales and the acquisition of new customers.

Communicate effectively and efficiently with sales delivery personnel, office personnel, and supervisor regarding any and all aspects of the business to meet customer needs.

Develop and maintain strong interpersonal skills with both customers and colleagues to facilitate positive customer relations and proactive problem-solving abilities.

Provide necessary assistance in the collection of delinquent accounts.

Develop and present promotional/advertising materials to existing customers.

Create and implement regular community-based events to augment consumer interest and brand preference.

Train customers on Company procedures relative to ordering, returns, damaged products, etc.

This will require the sales rep to have the appropriate license.

Other duties as assigned by the supervisor deemed necessary for the effective and efficient operation of the department.

Must be willing to work overtime, weekends, holidays, and varying shifts.

High School diploma or G.Three years of route sales experience preferred.

Basic computer skills with experience using Microsoft Word and Excel.

Previous experience with data entry.

Possess the ability to work without direct supervision.

Ability to communicate effectively both verbally and in writing.

Motivated self-starter with the ability to structure and productively manage own time with minimal supervision.

These hours to include evenings, weekends and holidays. Occasional overnight travel required.

Must be able to stand/walk on your feet constantly during your shift.

“Farmer Owned. Hiland Dairy was founded in 1938 in Springfield, Missouri, by two men and fifty cows. From its modest beginnings, it grew steadily into a major farmer-owned dairy company serving much of the Midwest and South. By the mid-1940s, Hiland had added its first production plant and distribution center, expanding beyond milk into products like ice cream and butter. In 1955 , the company joined the Quality Chekd organization, reinforcing its dedication to top processing standards.

Through the late 20th century, Hiland expanded by acquiring regional dairies across Arkansas, Kansas, Oklahoma, Tennessee, and Texas , increasing its reach and product diversity. Today, its offerings include milk, ice cream, yogurt, sour cream, dips, cheese, juice, and iced tea.

Still farmer-owned , Hiland emphasizes freshness by sourcing milk from nearby farms. The company also invests in sustainability initiatives and community engagement, remaining rooted in its founding values of quality, integrity, and local commitment.

Hiland will continually strive to provide high-quality products that our customers desire at a competitive price. Being better than we have to be — setting high standards in performance and quality control and meeting or exceeding those marks.

• Doing what is right — treating our greatest asset, our people, with dignity and respect. Attracting and retaining high-quality people by providing competitive compensation and continually training and upgrading the skills of our people.
• Hiland Dairy Foods, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.