Client Partner; PADE , Education

Client Partner (PADE Sector, Education)

Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI! We are looking for a Client Partner – PADE Sector (Education) to join our growing team in the United States!

Location:

Hybrid (NYC/NJ, Dallas, Boston Preferred)

Position Overview:

The Client Partner is responsible for managing multiple strategic client accounts, achieving revenue and profitability targets, and partnering closely with delivery teams to drive client success. This role will be a key driver of growth, client satisfaction, and brand development for QualityAI within existing accounts. The Client Partner will work closely with client executives, partners, QualityAI Delivery, People & Talent, Finance, and other internal stakeholders to identify opportunities, strengthen relationships, and expand business.

Key Responsibilities:

• Lead and manage targeted sales campaigns for national and international clients.
• Establish and maintain strong relationships with client executives and key stakeholders through a deep understanding of their industry, business, and operations.
• Manage customer relationships and take ownership of overall customer satisfaction and service delivery.
• Identify improvement and optimization opportunities within existing accounts to drive quality, cost, and speed-to-market improvements.
• Apply a solution-selling methodology to understand client business needs and position appropriate QualityAI services and solutions.
• Develop and maintain a healthy pipeline of new opportunities within existing and prospective accounts.
• Identify opportunities for account expansion, cross-selling, and up-selling.
• Manage and author responses to client RFIs and RFPs.
• Develop and present proposals, SOWs, and business solutions in collaboration with internal teams.
• Partner closely with delivery and technical teams to ensure successful execution and continued client satisfaction.
• Attend industry networking events, conferences, and client meetings to strengthen relationships and build market presence.
• Monitor account performance, revenue, profitability, and growth against established targets.
• Maintain accurate opportunity and account information within Salesforce/CRM systems and ensure timely updates throughout the sales cycle.

Requirements:

• Bachelor's degree or degree from an accredited college/university in an appropriate field.
• 15+ years of experience in the IT industry, with significant experience in client/account management.
• 5+ years of experience in a Client Partner, Account Manager, Account Executive, or similar role.
• Recent experience within Higher Education and/or Publishing.
• 5+ years of relevant experience selling IT services, quality engineering services, consulting services, or technology solutions, primarily in the US market.
• 10+ years of experience delivering technology/quality engineering services and managing client partnerships.
• Proven track record of growing existing accounts and achieving revenue and profitability targets.
• Strong understanding of client organizations, business processes, and decision-making structures.
• Excellent oral, written, presentation, and interpersonal communication skills.
• Demonstrated ability to facilitate meetings with business and technical stakeholders and effectively engage internal subject matter experts.
• Experience developing SOWs, proposals, RFIs, and RFP responses.
• Experience using industry-leading CRM platforms, preferably Salesforce, to manage opportunities, accounts, pipelines, and workflows.
• Ability to travel up to 25%.

Benefits:

QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions. Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.

Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many ebrate culture, share knowledge with engineers from around the globe, and…