Comfort Sales Advisor

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Full Time Elmer's Home Services - Dallas, Grapevine, TX, US

2 days ago Requisition

We are seeking a customer-centric and passionate
Comfort Advisor
to join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal
, finalize the sale and follow up with each customer to ensure complete satisfaction.

• Provide customers with solutions for their HVAC and other home comfort needs
• Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
• Serve as the leader of the sales process to ensure customer satisfaction
• Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
• Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
• Overcome technical and business objections of prospective customers
• Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
• Build and maintain customer relationships
• Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
• Must be willing and able to work evenings and weekends
• 3-5 years HVAC air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC
  and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems
  .
• Diagnose system issues
  , make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.

• High School Graduate or General Education Degree (GED) required
• Associate degree (two-year college or technical school) preferred
• At least 5 years of previous sales experience
• Valid Driver’s License

At Elmer's Home Services we empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

• Driver's License (Required)