Digital Marketplace Channel Lead

MEISON is a collection of high-end and luxury women’s apparel brands including Jones New York, Misook, Ming Wang, and Kasper. We focus on elevated, timeless workwear and fashions that are easy to mix-and-match and designed to help build an effortless and reusable wardrobe. Our brands are found online, through specialty boutiques, and in stores with our various retail partners such as Neiman Marcus, Saks 5th Avenue, Nordstrom, Bloomingdale’s, and Dillard’s.

We are looking for a Marketplace Account Manager to lead the growth and execution of MEISON's Marketplace and Dropship business across major luxury and department store channels. This role owns day-to-day retailer operations, listing optimization, sales performance monitoring, and inventory execution for key digital marketplaces (Bloomingdale’s, Nordstrom & Macy’s) and premier dropship accounts (Saks 5th Avenue & Neiman Marcus). This position is ideal for an experienced e-commerce professional who excels at analyzing data, solving complex operational challenges, working cross-functionally, and driving performance across digital wholesale partnerships.

• Salary Range: $90,000 – $100,000
• Work Location:Hybrid (Dallas-Fort Worth, TX preferred), but open to fully remote for exceptional candidates
• 100% Employer-covered Medical, Dental & Vision
• Health Savings Account (HSA)
• Company-paid basic life insurance
• 401(k)
• Paid Time Off (PTO) & 10 Paid Holidays
• 75% Employee Discount across all 4 brands (Ming Wang, Misook, Kasper &Jones New York)

• Channel Management & Strategy: Own the day-to-day operations and performance of assigned marketplace accounts (Bloomingdale’s, Nordstrom, Macy’s) and dropship accounts (Saks 5th Avenue & Neiman Marcus) while building strong strategic relationships with retail partners. Lead the execution of channel strategies by monitoring business metrics, identifying expansion opportunities, and driving operational excellence across internal teams. Ensure all account initiatives are executed accurately, on time, and aligned with company growth objectives.
• Promotional Planning & Execution: Lead and coordinate promotional opportunities across marketplace and dropship partners, including seasonal events, retailer promotions, and platform-specific campaigns. Ensure promotional pricing, product participation, and timing meet retailer requirements. Monitor campaign performance, evaluate ROI, and communicate actionable insights and recommendations to leadership.
• Inventory & Fulfillment Coordination: Proactively monitor inventory availability across marketplace and dropship accounts to maximize sell-through and sales performance. Partner with Planning, Operations, and Customer Service to resolve inventory, fulfillment, and shipping friction before it impacts account performance. Communicate stock positioning clearly while ensuring timely order processing and a seamless customer experience.
• Operational Compliance & Content Standards: Ensure product listings across marketplace and dropship partners are accurate, complete, and aligned with luxury brand standards and retailer requirements. Regularly audit product content, imagery, pricing, attributes, and product detail pages (PDPs) for consistency. Coordinate with internal teams and retail partners to resolve listing suppressions, update content, and maintain compliance with partner service level agreements (SLAs).
• Pricing & Margin Management: Execute pricing strategies across assigned accounts in accordance with company profitability goals and retailer guidelines. Monitor pricing accuracy, MAP compliance, and margin performance while proactively identifying unauthorized pricing issues or discrepancies. Partner with leadership to resolve…