Director, Sales Operations - Sales Strategy

The FCC Revenue Operations team is hiring a Director of Sales Strategy to serve as the strategic business partner to FCC Business Unit General Managers and Sales Leadership across CT Corporation and Compliance Solutions. Reporting to the VP, Revenue Operations, FCC, this role owns go-to-market execution, sales productivity, and bookings acceleration through strategic planning, business insights, operational governance, and performance management.

The Director leads the commercial operating cadence for FCC — forecasting, quarterly business reviews, account reviews, and annual planning — and translates strategic priorities into plans the sales organization can execute against. The role uses analytics, technology, and process discipline to improve commercial performance and grow new business bookings, retention, and organic revenue.

The Director leads the FCC Sales Strategy team (an Associate Director and a Manager, each aligned to an FCC business) and serves as a trusted advisor to divisional leadership.

• Partner with FCC Business Unit GMs and Sales Leaders to develop and execute segment growth strategies across CT Corporation and Compliance Solutions.
• Lead annual and in-year sales planning, including capacity modeling, territory design, coverage optimization, and quota setting, in partnership with Corporate Rev Ops Sales Compensation & Planning and FCC Finance.
• Develop data-driven market opportunity assessments that align sales resources with growth potential across FCC's customer segments (law firms, corporations, lenders, and financial institutions).
• Drive account prioritization, segmentation, and scoring strategies that maximize sales productivity and cross-sell across the FCC portfolio.

• Own the FCC commercial operating cadence:
  Salesforce-based forecasting, QBRs, account reviews, and strategic planning sessions.
• Drive accountability through rigorous inspection of pipeline health, forecast accuracy, and execution against bookings and retention targets.
• Establish KPIs and dashboards that give leadership visibility into business performance and leading indicators.
• Analyze trends and performance drivers to identify risks, opportunities, and actions required to hit divisional targets.

• Generate actionable insights through advanced analytics and disciplined, data-driven decision making.
• Develop reporting frameworks that connect top-of-funnel performance to customer acquisition, expansion, retention, and customer value realization.
• Raise the quality of business decisions through strong data management and analytical rigor.

• Lead cross-functional initiatives that improve sales productivity, operational efficiency, and revenue velocity.
• Partner with Sales, Marketing, Customer Service, Finance, HR, and Technology teams to streamline processes and improve execution.
• Recommend and support sales incentive plan design that aligns seller behavior with FCC business objectives.
• Drive adoption of technology, automation, and AI-enabled capabilities that simplify workflows and increase customer-facing selling time.

• Build, coach, and develop a high-performing Sales Strategy team; set objectives, performance expectations, and development plans.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Serve as a trusted advisor to executive leadership by identifying growth opportunities, evaluating business performance, and recommending strategies for long-term commercial success ications
• Bachelor's degree in Business, Finance, Economics, Analytics, or a related field; MBA or advanced degree…