Privacy Team Support

Job Description

• DSR Intake & Data Entry:
  Verbally receive consumer requests and manually input data accurately into internal workflow management system.
• Email Management & Categorization:
  Monitor multiple privacy mailboxes, identify the specific type of consumer request, and route correspondence to the correct sub-mailboxes.
• Compliance & Deadline Monitoring:
  Ensure all consumer requests are addressed within statutory legal time frames, tracking deadlines both within and outside the workflow management system.
• Reporting & Volumetrics:
  Assist in gathering and analyzing request volume data on a monthly, quarterly, and annual basis across all request categories.
• Privacy Assessments:
  Support the creation and coordination of Privacy Threshold Analysis (PTA) and Privacy Impact Assessments (PIA).
• Administrative Support:
  Execute specialized privacy team tasks as assigned by the Privacy and Compliance Officer or Privacy Team Coordinators.

• Exceptional interpersonal skills with the ability to communicate clearly and professionally with consumers via email and phone.
• High attention to detail with the ability to navigate complex internal and external privacy applications to manage the end-to-end request lifecycle.
• Ability to translate complex regulatory or technical processes into simple, "actionable" steps for consumers which may include direct communication with a consumer.
• Strong organizational skills required to track intake, processing, and final resolutions across multiple platforms.

64,300 - 64,300 USD

• Time off:
  Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
• Family Support:
  Up to 16 weeks of fully paid parental leave and a baby stipend.
• Health:
  Multiple medical plan options with mental health and wellness support offerings.
• Retirement: 401(k) with company match and vesting after one year.
• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
• Extras:
  • Recognition Rewards
  • Referral bonuses
  • Exclusive discounts and more

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.