Hotel Security Guard

The Hotel security guard ensures the safety of guests, staff, and property by patrolling premises, monitoring surveillance (CCTV), and controlling access. They act as first responders to emergencies (fire, medical, and incidents), handle guest complaints, and enforce hotel policies. The role requires high-level observation, conflict resolution, and professionalism.

• Patrols & Surveillance: Conduct regular foot patrols of interior/exterior areas, including parking lots, hallways, and back-of-house areas to detect hazards or suspicious activity.
• Monitoring & Access Control: Operate and monitor security cameras, alarm systems, and manage entry/exit points to prevent unauthorized access to guest rooms and restricted areas.
• Emergency Response: Act as first responders to fire alarms, medical emergencies, or security incidents, coordinating with local law enforcement if necessary.
• Guest Relations: Provide a welcoming yet secure environment by assisting guests, addressing complaints, and resolving conflicts with a professional demeanor.
• Reporting & Documentation: Maintain detailed, daily security logs and incident reports for all activities.

• Education: A high school diploma or equivalent is typically required.
• Licensing: State‑mandated security guard license or registration is often required.
• Skills: Strong communication, conflict resolution, surveillance, and quick decision‑making abilities.
• Schedule: Flexibility to work shifts, including nights, weekends, and holidays.

• Extensive walking and standing during patrol shifts.
• Ability to respond quickly to incidents.