Security Operations Manager

Compensation

Compensation includes a base salary in the range of $81,400.00 - $. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Cox Enterprises, Inc. is seeking a Security Operations Manager who will be accountable for planning, developing, implementing, investigating, and managing the organization's investigative and/or physical security programs and strategies to include Business Continuity, safety, and crisis management.

• Plans, organizes, and conducts investigations related to both internal and external security issues, including but not limited to theft of services and equipment (e.g., piracy, possession, use, or sale of illegal equipment), fraud, identity theft, credit card fraud, avoidance of payment, damage to property, and assaults against Cox employees. Testifies in court or administrative hearings as required.
• Analyzes and evaluates investigative progress to assess priorities, lead, and pre‑determine goals and objectives. Participates in the identification of resources to support investigations.
• Develops, trains, and directs external security personnel within the organization or functional area.
• Establishes connections between suspects and other violators by linking evidence uncovered from various sources.
• Develops investigative strategy, interviews employees and vendors, obtains admissions, and documents investigation with evidence so that criminal and/or civil procedures are facilitated.
• Implements the policies, procedures and systems required to maintain and enhance the organizational mission.
• Interprets and applies laws, orders, rules, and regulations pertaining to enterprise policy and procedure.
• Collaborates with all company stakeholders including but not limited to Human Resources, legal, operations, etc.
• Maintains a liaison with local, state, and federal law‑enforcement agencies to achieve maximum results and business support.
• Prepares clear, comprehensive, and cohesive investigative reports and statistical data in a timely manner.
• Reviews and analyzes functional business operations and associated processes to identify security vulnerabilities and weaknesses, recommending strategies for prevention, mitigation, and recovery.
• Develops and presents training programs for employees, contractors, and temporary employees on a multitude of security‑related topics, including personal security, robbery, information security, due diligence, workplace violence, building access control, and BCP.
• Manages assigned equipment and property.
• This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc.

• Bachelor’s degree in a related discipline and four years’ experience in a related field (law enforcement, intelligence, public, or private‑sector security organization). The right candidate could also have a different combination, such as a master’s degree and two years’ experience; or eight years’ experience in a related field.
• Supervisor experience preferred.
• Proven self‑starter who works under limited supervision, with considerable latitude for initiative and independent judgment.
• Proficient interviewing and interrogation techniques to obtain information for independent, thorough investigations in theft, fraud, violent acts, vandalism, etc.
• Requires strong knowledge of CCTV, access control, alarms, and use of covert equipment, plus proficiency with MS Office applications (Excel, Word, Outlook, PowerPoint).
• Excellent decision‑making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts.
• Requires teamwork, adaptability, and problem‑solving skills.
• Ability to travel up to…