Security Officer Customer Care

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Customer Care in Dallas, TX
, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  As an Unarmed Patrol Officer at a financial institution location, you will monitor and patrol assigned areas, stay visible to help deter security-related incidents, and deliver outstanding customer service and communication.

In this people-first role with Allied Universal, you will support a welcoming environment through routine patrols, professionalism, teamwork, and integrity while contributing to a reliable and innovative approach each day.

Position Type:
Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and/or customers by carrying out security‑related procedures, site‑specific policies, and when appropriate, emergency response activities at a financial services location.
• Respond to incidents, alarms, and/or unusual activity in a calm, problem‑solving manner, and communicate details to site contacts and Allied Universal leadership as needed.
• Conduct regular and random patrols throughout the lobby, offices, parking areas, and perimeter to help identify suspicious activity and/or conditions that may require attention.
• Monitor access points, observe foot and vehicle traffic, and help to deter unauthorized entry through visible presence and timely reporting of concerns.
• Prepare accurate daily activity logs, incident reports, and/or shift pass‑down notes to support site awareness and continuity of operations.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: