District Account Manager

About Securitas

At Securitas, we make your world a safer place. As a global leader in protective services, we provide security solutions that help safeguard people, property, and assets. Our team members are the foundation of our success, delivering exceptional service while building rewarding careers in a company that values Integrity, Vigilance, and Helpfulness.

As a District Account Manager
, you will manage security services and related operations for assigned client accounts, ensuring service excellence, operational effectiveness, and strong client relationships. This position plays a key role in supporting client satisfaction, employee development, business growth, and overall account performance through effective leadership, oversight, and strategic planning.

The ideal candidate is a results-driven security professional with strong leadership, customer service, and business management skills. This individual thrives in a fast-paced environment, effectively manages multiple priorities, and is committed to delivering exceptional service while developing high-performing teams.

In this role, you will:

• Serve as the primary client contact to ensure the delivery of high-quality security services and customer satisfaction.
• Meet regularly with client representatives to review service performance, address concerns, and identify opportunities for service enhancement.
• Support contract negotiations, security planning, assessments, surveys, and post order development.
• Recruit, hire, train, coach, develop, and retain high-caliber security personnel.
• Provide leadership, performance management, employee coaching, and corrective action when necessary.
• Assist in the development and administration of account budgets and operational plans.
• Maintain compliance with company policies, client requirements, and applicable laws and regulations.
• Oversee staffing, scheduling, payroll administration, uniforms, equipment inventory, and vehicle management.
• Conduct site inspections to ensure post orders, client directives, and performance expectations are being met.
• Support the resolution of operational, legal, financial, human resources, and administrative matters.
• Respond to emergencies, critical incidents, and client concerns as required.
• Perform additional duties as assigned.

To be successful in this role, you should have:

• High School Diploma or GED.
• Minimum of 18 years of age.
• Legal authorization to work in the United States.
• Reliable transportation and means of communication.
• Ability to speak, read, and write English.
• Willingness to participate in pre-employment background screening and drug testing.
• Knowledge of security operations, procedures, and supervisory practices.
• Experience managing personnel, schedules, and security operations.
• Strong computer proficiency, including spreadsheet and business software applications.

• Associate's Degree in Business, Criminal Justice, Security Management, or a related field.
• Three or more years of experience in the security industry, business management, or operations leadership.
• Experience managing large client accounts and multiple security locations.
• Knowledge of budgeting, workforce planning, and business operations management.
• Security industry certifications or applicable state licensing.
• Experience supporting contract security operations.

• Strong communication and interpersonal skills.
• Excellent customer service and relationship management abilities.
• Proven leadership and team development capabilities.
• Strong planning, organization, and project management skills.
• Ability to motivate employees and drive performance.
• Sound judgment and problem-solving abilities.
• Ability to analyze…