Public Service Officer

Weekly Work Hours

40

D01-Hourly

$23.78 Hourly

United States of America (Non-Exempt)

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Staff

All positions are considered on-site roles. After six months of employment, employees may have the opportunity to apply for a hybrid work schedule. Academic positions (Faculty) require on-campus presence, even if the role involves teaching online classes, in accordance with state law.

The Public Service Officer (PSO) position provides a safe and secure environment for all employees and visitors at assigned location(s) so faculty can focus on teaching and students can concentrate on learning. Provides general assistance (gives directions, answers questions, provides information, etc.) to faculty, staff, students and visitors and projects a positive image of Dallas College by maintaining a pleasant and professional demeanor.

Contribute to the overall safety and security of students, employees, visitors, and Dallas College property by maintaining a uniformed presence. Requests assistance from Dallas College police officers for law enforcement matters, or off-campus police, fire, and EMS personnel as needed. Assists Dallas College Police Officers as directed within the scope of responsibility.

• Provide directions to locate buildings, offices, and clinics and other general helpful information to visitors.
• Stand for long periods of time at a stationary post or while directing traffic.
• Patrol buildings, grounds, parking lots, garages, and stairways on foot or by vehicle, checking for fires, water leaks, and general building security; report safety hazards and physical security deficiencies verbally and in writing.
• Monitors hallways with attention to classroom activity ensuring a comfortable and safe academic environment.
• Ensure all personnel entering the complex or building on campus or other College property are properly identified.
• In conjunction with a College Police Officer, respond to medical assistance requests, assisting the Officer and leading the responding EMS personnel to the appropriate location.
• Write reports on incidents occurring on college property, including irregularities, emergencies, or suspicious activities.
• Report all irregularities, emergencies, or suspicious activity to the Department.
• Issues parking citations for handicapped parking violations.
• Responds to low risk calls for service to assess the scene and to determine the need for and if necessary, request the response of police, fire, or EMS.
• Observe activities to determine if an offense is being committed or is about to be committed, and if necessary, request the response of police, fire, or EMS.
• Assist persons being evacuated in emergencies.
• Hear and respond to audible emergency alarms and instructions transmitted on the police radio.
• Respond audibly to public inquiries and transmit clearly over a police radio.
• Provide occasional personal escort services to students, staff, faculty, or visitors.
• Upon request, ensure faculty and staff have access to the facilities they need to perform their job.
• Locks/unlocks doors on a regular schedule and as requested by individuals (if appropriate).
• Provide motorist assistance when needed or requested.
• Required to comply with all Department policies, procedures, and directives as well as the Board Policies of Dallas College and the…