Master Service Technician

Overview

Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking refrigeration experts and discover your potential.

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off – 10 days of vacation, 12 company holidays
• Company vehicle provided
• On-the-job, hands‑on training opportunities for Technicians, electric and mechanical theory, and model‑based training
• Sign‑on bonus available

• Responsible for performing prescribed, routing maintenance procedures on supermarket refrigeration system and self‑contained temperature‑controlled merchandisers.
• Responsible for partnering with other technicians for start‑up of new refrigeration equipment.
• Understands how workplace efficiencies directly relate to company profitability and is knowledgeable and able to resolve customer warranty issues rapidly and accurately.
• Serve as a mentor to other technicians and be able to teach classes on HVAC/R processes, diagnostics, parts, etc.
• Match customer needs with potential sales opportunities and assist service management team in providing material and labor estimates as necessary to bid service and repair jobs.
• Complete necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional, and timely manner.
• Manage truck inventory: order, receive, bill out, and maintain parts responsibly with a minimum of waste. Manage assigned vehicle within all company guidelines. Maintain a clean vehicle and perform required maintenance on time.
• Demonstrate working knowledge of advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams to meet customer needs.
• Tru­bleshoot and repair equipment on more complex service calls.
• Demonstrate a working knowledge of compressor operating parameters, oil differential pressure valves and oil level controls.
• Show understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD’s, and advanced wiring diagrams.
• Perform system refrigerant and oil conversions.
• Additional duties as assigned.

Formal Education Requirement: High School Diploma/GED.
Preferred level: HVAC‑R Technical School Degree.

Minimum Years Of Experience Necessary

• External Candidates: 10 years in the field or 7 years with Certification from a Technical School
• Internal Candidates: 7 years of experience with completion of OJT & Skills Assessment

• Must have a Valid Driver’s License and maintain a safe driving record in accordance with the Fleet Policy.
• Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
• Must have excellent verbal and written communication skills, detail oriented and highly motivated.
• Must have strong mechanical aptitude and knowledge of basic maintenance tasks and use of hand tools.
• Must be able to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC is preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision‑making ability and paperwork skills.
• Able to correctly teach all the previously listed items.

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time‑Off Benefits – Paid time off, stewardship and parental leave.
• Ed…