Field Service Technician; Dallas, TX

Field Service Technician

Thermal Works LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment.

We are looking for someone who is a detail-oriented individual, goal-oriented, with a foundational knowledge in HVAC, good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team.

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaboration with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.
• 50% travel requirement within the United States.

• 608 EPA certification.
• Experience in Mechanical Critical Infrastructure Service and Maintenance.

• Baseline circuit analysis and troubleshooting of electrical components.
• Knowledge of hydronic systems.
• Ability to effectively troubleshoot HVAC systems.
• Understand refrigeration theory as well as hands‑on applied sciences.
• Good written and verbal communication skills with an emphasis on customer service.
• Ability to read drawings at a basic level.
• Able to lift up to 50 lbs continuously throughout the day.

50% travel requirement within the United States.

• A fast-paced, entrepreneurial culture focused on innovation.
• A flexible, autonomous work environment.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change‑makers having a significant impact on people and the planet.

• Position:
  Field Service Technician
• Full‑Time or Part‑Time:
  Full‑time
• Reports to:
  
  Director of Service
• Locations:
  Dallas, TX (Remote) with 50% travel requirement