Lead Commercial Service HVAC Technician

HTS Engineering Ltd. Job Duties

• Serve existing accounts by analyzing work orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems.
• Establish service by studying system requirements, ordering and gathering components and parts, completing installations, and performing acceptance tests.
• Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Keep personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Document service and installation actions by completing forms, reports, logs, and records.
• Maintain customer confidence by keeping service information confidential.
• Update job knowledge by participating in educational opportunities and reading professional publications.
• Accomplish operations and organization mission by completing related results as needed.

• Experience working in a service vehicle, performing service work for an HVAC contractor, and ability to work with a team.
• VRF experience is preferred.
• Own tools.
• Minimum of 3 years of relevant work experience.
• Valid driver’s license with a clean driving record.

HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.