Family Coach​/Case Manager - Bilingual​/Spanish Dallas, Texas

Family Coach/Case Manager - Bilingual/Spanish

Buckner Children and Family Services Community: Family Hope Center

Address: 5310 S. Buckner Blvd.

Job Schedule: Full-Time

We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach
, you will share hope with our program participants by interviewing individual clients and families to assess their physical, social, emotional, and spiritual needs. You will provide family coaching, also known as case management services, assisting individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs.

• Create, develop, and implement Family Hope Center programs aligned with approved core programs and the Family Strengthening Framework to enhance service delivery that meets the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service.
• Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
• Assist eligible program participants with out‑of‑home placement or placement in respite care with family and/or friends when necessary.
• Timely and accurately compile and analyze intake and referral information to assess clients/families’ needs; complete enrollment and assessment paperwork.
• Provide case management services including reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Coordinate services for group and individual therapy for assigned families/clients as appropriate; provide crisis intervention counseling as needed.
• Assist program participants with accessing community resources, including enrollment in other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services to coordinate services for program participants.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing client needs.
• Create and manage schedule of events and classes; coordinate and facilitate meetings and training for clients and groups (e.g., Substance Abuse, Parent Education, Conflict Resolution, Anger Management).

• Bachelor’s Degree in Social Work or a related field (required).
• Minimum of 2 years prior related case management experience working with at‑risk children and families (required).
• Proficient working knowledge of and/or experience using community resources.
• Proficient reading, writing, and speaking in Spanish.
• Ability to operate assigned vehicle(s) or a personal vehicle with appropriate state license, liability insurance; must be eligible for Buckner’s insurance policy; age 21 or older for driving duties.
• Ability to provide force up to 50 pounds occasionally, 20 pounds frequently, or 10 pounds continuously for moving objects and/or people.
• Ability to walk, stand, and sit for prolonged periods.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Buckner is an Equal Opportunity Employer. It treats all applicants fairly, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.