American Regional Training Instructor

Piedmont Airlines is seeking a motivated, reliable professional to join our team as an Instructor in our American Regional Training Department. The primary responsibility of the position is to provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees. The successful candidate will have a minimum of one year of airline experience, familiarity with Microsoft Office Suite, and excellent communication skills.

This position will report to the Manager, Training Resources.

• Provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees.
• Teach core training to include QIK, Sabre, Net Tracer, Ramp – Eagle Ground Operations Manual (EGOM), Complaint Resolution Official (CRO), Jetbridge, Transfer Assist.

• One (1) year of airline experience.
• Ability to work independently, set and meet own deadlines.
• Ability to work well with all levels of management and support staff.
• Excellent verbal and written communication skills.
• Familiarity with Microsoft Office Suite.
• Ability to work a flexible schedule.
• A manager’s recommendation letter is required.

• Knowledge of QIK, Sabre, and airport environment.
• Prior teaching experience in a corporate environment.
• Bachelor’s degree in related field.

• Standard office environment, use of telephones, computers, and other office equipment.
• All shifts including weekdays, weekends, nights, holidays, and/or irregular shifts.
• Limited travel required.

• Occasional lifting to 25 pounds.
• Long periods of standing or speaking.

Employment is contingent upon a valid driver’s license and clear driving record, a 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.

Starting Rate: $50,000 Annual Salary

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.