Visitation Monitor Tue, Sat, Sun

Visitation Monitor

Salary Range $18.14 - $27.22 Hourly Position Type Part Time Category Nonprofit - Social Services

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

Position Summary:

In this position as Visitation Monitor, you will provide professional supervision of parent-child visitation and exchanges, creating safe, neutral environments where families can maintain important relationships while protecting child safety and well-being.

You'll observe and document interactions between parents and children with objectivity and attention to detail, ensuring adherence to court orders and center guidelines while maintaining a calm, supportive presence during emotionally charged situations. Conduct child orientations to prepare young people for visits, complete thorough observation notes that may be used in legal proceedings, provide general case management support, and ensure all parties follow established safety protocols.

Working with families impacted by domestic violence, custody disputes, and child welfare involvement, you'll balance compassion with professional boundaries, de-escalate conflicts when they arise, and create structured visits that prioritize children's emotional and physical safety.

If you have strong observational skills, can remain calm under pressure, understand trauma-informed practice, and want to support families navigating difficult circumstances while keeping children safe, this is your opportunity to play a vital role in child welfare and family safety.

Key Responsibilities:

• Provide professional supervision and observe interactions between parents and children during scheduled visits.
• Maintain a safe, neutral environment for all clients during visitation and exchanges.
• Ensure adherence to center guidelines, court orders, and safety protocols.
• Conduct child orientations to prepare children for visitation experiences.
• De-escalate conflicts and intervene when necessary to maintain safety and appropriate boundaries.

Documentation & Reporting

• Provide necessary objective documentation of parent-child interactions and visit details.
• Complete thorough observation notes that accurately capture visit dynamics for legal and case management purposes.
• Write contact notes and maintain accurate client records.
• Prepare reports and documentation that may be used in court proceedings or case reviews.

Case Management & Administrative Support

• Provide general case management tasks to support client families.
• Complete administrative tasks including timesheets, checking phone messages, and returning calls.
• Distribute and assist clients with required paperwork.
• Maintain organized client files and documentation systems.

Professional Development & Collaboration

• Attend monthly staffing meetings and trainings.
• Review electronic correspondence and stay current on program updates.
• Collaborate with case managers, legal partners, and child welfare professionals.

Other Duties:

Performs other job-related duties as assigned.

• Master's Degree in Psychology, Social Work, Education, Criminal Justice, or similar, and six months of experience working with perpetrators and victims of domestic violence and training in the Duluth Model Facilitation
• OR a Bachelor's Degree and any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.
• Bilingual skills (English/Spanish) may be required based on the position needs.

Licenses and

Certifications:

Valid Texas Driver's License and a clear driving record.

Knowledge, Skills, and Abilities:

• Knowledge and experience working with victims and/or perpetrators of domestic violence.
• Knowledge and experience in facilitating psycho-educational group work, as well as experience with the Duluth Model, are preferred.
• Knowledge and intermediate skills working with MS Word, Outlook, and an Intranet system.
• Ability to make observations and recognize when interactions, situations, or group dynamics change and work to resolve any conflict or disruptive behaviors.
• Ability to research and incorporate new techniques, activities, and discussion points into group sessions.
• Ability to consistently work flexible hours, which include weeknights and weekends.
• Ability to work effectively with clients from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to handle rapid questioning, potentially challenging behavior, and difficult discussions regarding power and control/gender stereotypes.
• Proficient in oral and written communication skills.
• Ability to meet deadlines.
• Ability to pass the grant and agency requirements of a criminal background check for the position.
• Access to and/or the ability to drive a vehicle to the courthouse or for other appointments or presentations.

Mental and Physical Duties:

Limited physical effort is required associated with lifting and carrying objects (less than 25…